Quote for the Day: Wednesday, June 20th, 2007

On Feng Shui and retention best-practice...

"If we had cubicles or even individual offices with walls dividing us, the recruiter may have been able to hire away a valuable member of our team. He failed because in an open office environment it’s awkward to take a call from a recruiter and talk numbers, during work hours. Everyone can hear you.

In this case we learned that the open office is an effective pokayoke [mistake-proofing] device for this type of [headhunting] call. The cost of hire is not insignificant for us, so every poach prevented is a major cost savings. Incidents like these make me a believer in Lean office and in practicing what we preach."
Jon Miller, Lean Office "Open Room" Foils Unethical Recruiter

File under: Lean Staffing, Executive Search, Employee Retention

Views: 49


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