So you've just spent a stack load of $$$$ on your shiny new ATS and you're very pleased with it and rightly so. It will make life much easier for you but unless you're an expert in applicant tracking systems there are a few things you should probably know that the vendor would rather you stayed in the dark about.
1. If you've bought one and they've built a new careers site for you do not just accept a URL for your careers site derived from their company name: www.[vendor-name].your name - careers.com
DEMAND THAT THEY BUY YOU YOUR OWN UNIQUE URL THAT YOU CHOOSE: www.[Your company name] - careers.com
It looks so much better.
2. Don't let them get away with free advertising on your new careers page. You wouldn't let a housebuilder leave their company name and logo on your new house so why should you allow them to leave their logo on your new careers site just because it's powered by them?
DEMAND THEY REMOVE ANY BRANDING FROM YOUR CAREERS SITE
3. Whatever you do don't sign up to any ATS that makes a candidate register/login before they can apply. It just turns them off and scares away the good candidate's who may just be browsing.
IF YOU'VE GOT YOUR HEART SET ON ONE PARTICULAR ATS, DEMAND THEY CHANGE IT JUST FOR YOU TO ENSURE CANDIDATES DON'T HAVE TO LOGIN PRIOR TO APPLYING. IF THEY DON’T, DON’T BUY IT.
4. Don't let your ATS supplier get away with just supplying you with an iframe. The number of companies we see that buy an ATS and just get given some code to place on their sites is unbelievable.
IF YOU'RE PAYING A STACK LOAD FOR YOUR ATS (AND YOU PROBABLY ARE) DEMAND THAT THEY PROVIDE YOU WITH A SEPARATE CAREERS PAGE, NOT JUST SOME IFRAME CODE.
It’s cheap looking and makes it difficult for search engines to index your jobs direct from your site…….which should be the holy grail of any ATS.
5. Don't let them sell you any training.
If your new ATS is so complicated you actually need to train your staff to use it or worse, pay them to train your staff how to use, it then you've just made a bum decision.
What an ATS does is not complicated. It's not difficult to build and design an ATS that is so easy to use that you never need to show anyone how to use it (trust me I know).
If you need to pay the vendor to provide you with training DON'T BUT IT. IT'S RUBBISH. Go get one that's easy to use and doesn't require 2 days of training to learn how to turn it on.
6. Laugh at the ATS vendor if they try to sell you support
I mean c'mon. You’re spending a wad of cash which is virtually pure profit for the vendor (there is no transactional cost to them for each new job you add in) so why on earth so you pay for support. If you think you're going to need ongoing help with it, DON'T BUT IT. IT'S RUBBISH or at the very least demand that they offer telephone and email support ...........FREE.
7. Ok so it's not actually 6 things that an ATS provider doesn't want you to know but 1 more won't hurt.....
So number 7.......there are a growing band of free applicant tracking systems out there which are far easier to use, with tons of functionality and genuinely free. If you looked at a free applicant tracking system then you probably wouldn't go near a paid one ever again.