Advice Needed: Where are all of the Customer Service Reps?

Last year around this time, Dawson had a Customer Service Open House - we advertised on job boards, our website and spread the word on our personal social media accounts.  This brought us about 30-40 people that we were able to help! 

Today, we abide by the same rules and hardly have anyone walk through our door…what are we missing?

Has anyone else experience this struggle?  It comes with the Staffing territory, I know, but this "drought" seems to be lasting longer than normal.

How do we find those top notch Customer Service Representatives?

Views: 155

Comment by Steven G. Davis on November 9, 2011 at 12:31pm

Yes Amy,

You are correct..but the state agnecies are not doing their job informing them. I tell them all the time and they don't beleive me..it is too bad!!

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