Enhance Candidate Experience Using Applicant Tracking System

Recruitment is an important process for any company as it brings the brightest candidates into the firm. However, at the same time this process can be time consuming and lengthy for both recruiters and the candidates. Thus, companies have moved on using An applicant tracking system(ATS) or Recruitment software.

An ATS can streamline the tedious process of recruitment by digitalizing the entire process into a single system. The software collects resumes in its database, and matches the best candidates profile as per the job description. They update the candidate’s profile through the recruitment process and help recruiters to narrow down candidates easily. It works great for organizations who are hiring in large scale or receive hundreds of applications for every job they post. But this is not the only benefit recruiters have. An ATS also works as an amazing branding tool to select the best job candidates and enhance their experience.

The candidate also gets the advantage when company uses ATS. It’s all about the user experience they get when using ATS while applying for the job. Here are few ways in which a candidate’s job application experience is enhanced by deploying ATS:

1. Keeps candidate in loop

Nothing is more frustrating for a job applicant than waiting for recruiters to call regarding interview timings or interview results. Lack of communication with recruiters can really be an annoying experience. If a candidate never hears from the company at all, he or she will never apply for job in that company again.

An ATS can help recruiters to stay on top of replying to emails without delays. Candidates can always be kept in the loop and will be informed exactly how long the recruitment process will take. With ATS, a candidate will know exactly when resumes are being monitored, when interviews are scheduled and when a call back can be expected. This information and transparency of process can bring great relief to any candidate. 

2. Faster response handling

Candidates often apply to jobs and get no response from recruiters for weeks or may be months. The decision of being selected or rejected should never take that long. It is nothing but a pain for candidates to wait for days for a response. Many candidates fear that recruiters have forgotten them. Moreover, there is always a constant fear of the recruiters losing their email interaction. With ATS, recruiters can communicate instantly with job applicants and thereby reduce the response time.Be it by email or by SMS, it will never take a recruiter more than a few minutes to respond to candidates. What’s more? Recruiters can either go for template responses to save time or for tailored responses if the situation demands so. The key is timely and engaging communication at each step.

Furthermore, with ATS at hand recruiters always have comprehensive records of interactions at all times. Thus, in the end, the applicant is happy with the comprehensive communication between him/her and the company and is confident about the job application process.

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