How do you handle the dreaded salary question? Here is how.

In an interview you will be asked two questions about compensation. If you do not handle them correctly it will be the end of the interview process or cost you a lot of money.

The first question is about earnings history. “What are you earning or what did you earn in your most recent job”?The second question is about your required compensation. “What do you need “? “What are you looking for”?

I have seen lots of bad advice on LinkedIn and other sites about these questions. I will not review the bad advice but will cover the correct answers to both questions. The first question about earnings history must be answered honestly and accurately. Since it can easily be verified there is no point in trying to dodge the question so tell the truth. There are no circumstances that justify anything else.

The harder question that everybody frets over is what are you looking for? I have heard many suggestions for this one but based on my extensive experience preparing many hundreds of people for interviews and debriefing as many employers there is only one correct answer. One thing you never want to do is give a fixed number. Any number high or low will hurt you. Let’s look at what giving a number will do.

If the number is to high your interview process will end. The opportunity may have been so great that you might have considered it for less but in the beginning of the process it is too early to tell and the number you give assures you will never find out. Giving a number cost you the job. What if you decide to play it safe and give a low number? Suppose you say you would like 60K. If the employer was prepared to go to 65K you just lost 5K because like everybody else he wants to save money and if he thinks he can get you for 60K that is exactly what he will offer. Giving a low number cost you money and giving a high number cost you the job.

So if you can’t give a number what do you do? You give the following answer; my reason for being here is to evaluate the opportunity just as you are evaluating my fit for your organization. If the opportunity is everything I want and I satisfy all your needs I’m sure the money will not be an issue. In most cases that will be the end of it. Some interviewers may push you by saying something like, I know you are primarily interested in the opportunity but really, what are your salary expectations? In this case turn the question around on the interviewer with something like, You know my background, skills and experience as well as your needs and pay range; what compensation do you feel would be appropriate? They will not give you an answer because like you they know and have been trained that the first person who gives a number in a negotiation (that is what this is) loses. So far you are playing the game very well and winning but in rare cases you might get pushed even further. If the interviewer simply will not let it alone (maybe 10% of the time) give a range as a last resort. Do not do this earlier or unless you have no choice. Make the range 5% below your lowest acceptable and 15% above and always qualify this answer with “depending on the quality of the opportunity”.

You have actually given them nothing but you left them thinking they got an answer (win-win) and you have left yourself with plenty of wiggle room. That is exactly how this phase of the salary negotiations should end.

These guidelines apply any time you are asked the question including the application and if a posting ask you to include the information in your cover letter or on your resume. Just because they ask the question does not mean you are required to answer. If a paper or electronic application ask for a salary commitment write TBD or OPEN. If the electronic application will not process or submit without a numerical value use all zeros. Contrary to urban myth no candidate has ever been rejected because they would not give a firm commitment. Every employer knows that it is their responsibility to come up with a number and make a fair offer. They are simply attempting to get you to make their job easier and cut down the risk of embarrassment by getting a turn down.

This is some of the soundest advice I have given in 30 years of preparing candidates at all levels for interviews. It has NEVER backfired. Please trust and follow it to the letter. I would be happy to answer your questions on the subject.

Views: 264

Comment by Paula on August 10, 2009 at 5:13pm
Money should not be the first thing to discuss with higher level candidates. It is more important for fit before $. As I said before, if both do their homework--I would say neither would have a meeting unless they knew they would be within their expected range of $.

And I am not so much concerned about what they made in the past--but what they think this job is worth. Esp if they are relocating--cost of living may not be the same and when you quote a past salary, you re not giving a COL comparision to the new market. If someone is moving from NY to Milwaukee- the NY salary will be higher--makes sense. So to based an offer on that is unrealistic on the hiring side, and unrealistic on the applicant side. Just looking at the raw data would price the candidate out of the running--but, what does the candidant expect to be paid for the job on the table? Who cares what the last job paid? What if it were reversed--do you really think you can get a Milw salary to work in NYC????

ER's know the market rate for the job and offer it to keep yourself competitive
Candidates-know the markekt rate for the job and know when you get a reasonable offer, and know what range to state when asked your expectations
Recruiters--know both sides of the game and work to find the best fit--in talent and wage expectations--dont' sell ER what they can't afford and don't sell a candidate down the river with only one paddle.
Comment by Jason Monastra on August 11, 2009 at 12:05pm
I think one of the keys here is knowing exactly what the range of the job is when you proceed. I find that in addition to your advice, there is a component of playing to their budget. For example, "I understand that the range for this role is 75-86k. As I learn more about the opportunity and the responsibilities, I will be able to assess a certain number relative to the job. For now, I am comfortable that my compensation will fall into that range."

That is simple and direct offering little more to be asked. You are in the range and that is simple enough. Combined with your advice, a candidate should be well armed.

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