As difficult as it is, turnover is not always bad. It can be an opportunity to revise an outdated position or to hire someone new with fresh ideas. To decrease the panic and pain associated with the resignation of a key employee, follow these advance planning tips.
- Transfer the knowledge.
- Cross-train employees.
- Document important procedures.
- Hire a support person to learn key aspects of the role.
Turnover happens. The key is to be prepared for it, so that you can turn the experience into a positive situation; not an OMG experience.
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