Jeffrey,
I agree for your stated reasons, and will add that all job applicants not only should be applying “online”—they must apply online to get into an employer’s resume database to be considered an “official job applicant”.
Some companies won’t interview you if you’re not in their Applicant Tracking System (ATS). Why? Employers are motivated by EEOC/OFCCP to treat/handle all job applicants the same (fairly). Not doing so can attract fines and penalties for employers who have a track record of hiring “backdoor” candidates who essentially did not come in the front-door so to speak.
And Jeffrey it is “Viola” and “not rocket science” when the online job application system is user friendly and “works”. Buttt, “Viola” my hiney, when it doesn’t work…because it can become rocket science or something worse when the system is not user friendly. And yes, some HR types chuckle and reason, “If a job applicant cannot navigate our ATS they shouldn’t be working for us.” This is arrogance that can work against you if your ATS becomes a hellish expereince--sufficient enough to attract complaints.
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