Incorporate the following steps as part of your talent management strategy and you're sure to have employee retention.

1. Set Expectations; have a clear, concise description of the job and the expectations of the person in that job.

2. Move your talented people around the organization, let them experience other jobs in the company and have the company win by using their talents in different ways.

3. Know your talented employees strengths and physical needs. Make sure they have all the tools and knowledge necessary to do the job right.

4. Provide your company strategy up front; make sure you have a system in place for distributing important information to your people.

5. Know what your employees can and will do. Give them the opportunity to do those things every day.

6. Identify key players or high potentials and spend time with them. Provide encouragement publicly and privately.

7. Let managers work with their talented people on a development plan and assume a partnership role with the employee, that way everyone knows what's expected of them.

8. Set up town hall and individual meetings to get to know your people. Reconnect with them often as their needs and wants change.

9. Train managers in productivity coaching; hold them accountable for hiring and developing talent within their units.

10. Teach and train managers in the art of High Touch. People want to be respected, recognized and rewarded for outstanding performance.

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Comment by Kunjal Kamdar on September 7, 2009 at 3:41am
Apart from the points that you have highlighted, "Reconnecting with associates often as their needs and wants change", this is a very important point. It always helps to plan and organize accordingly. Just to add to that, i believe that kind of motivation provided to the associates ( Intrinsic or extrinsic ) also plays a major role. Looking forward to more of such interesting blogs :)
Comment by David Pritchard on September 8, 2009 at 10:57am
I so agree....These are great suggestions Z=MC2.

We are trying to do them all at Jackson Healthcare. Some other things that have helped us are having our own Starbucks, a 9 hole championship putting green, State of the art fitness center with Raquetball, Massage & stretch therapy, chiropractic care, shoe shines and laundry service to name a few. In other words, create a place that people won't leave and or are willing to do whatever it takes to be a part of.


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