Take No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.

Like ‘em or hate ‘em, people like Donald Trump, Warren Buffett, and Sheryl Sandberg all have one thing in common — unshakeable resolve. Trump, for one, is being sued right now by the Attorney General of New York, yet, he remains confident and persistent in his belief in the value of his Trump University.

Regardless of your feelings for these individuals, and other people who are equally successful, we can learn from their tenacious examples. When you sell you must see every “no” as getting you that much closer to the next “yes.” In service and operations you can choose to view every challenge as an opportunity to exceed someone’s expectations. And as a leader your job is to create a strategy, adjust that strategy as needed, and unwaveringly hold true to the course you have charted.

Living your life with unshakeable resolve doesn’t require being a controversial or famous figure. It simply depends on persistence even when the odds seem against you.

This Week’s Radical Accountability Activating Action: Practice having unshakeable resolve. Yes, I meant to say practice. Having it is not as simple as flipping a switch; it’s like a muscle that gets stronger the more you use it.

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