What Causes a Bad Candidate Experience?

Learn what causes a bad candidate experience. Are you making these mistakes?

Why should you fear bad candidate experience?

A bad candidate’s experience has a direct negative impact not only on your ability to find and hire your ideal job candidate, but also on your overall company's business.

Research has shown that:

  • 63% of job seekers will likely reject a job offer because of a bad candidate experience (Source: Software Advice).
  • 72% of job seekers that had a bad experience told others about it, either online or in-person (Source: CareerArc).
  • 64% of job seekers say that a poor candidate experience would make them less likely to purchase goods and services from that employer (Source: CareerArc).

What causes a bad candidate experience?

3 main reasons responsible for bad candidate experience are:

1. Not enough communication

CareerBuilder survey has found that 75% of applicants never hear back from employers.

Upgrade your candidate experience by:


2. Messy application process

CareerBuilder survey has found that 60% of job seekers quit in the middle of filling out online job applications because they are too long or too complicated.

Upgrade your candidate experience by:

  • Allowing various application options (let your candidates apply only by uploading their resume or via their social media profiles)
  • Shortening your application forms - include only the questions that are absolutely necessary
  • Optimizing your career site.

3. Interview horror

The LinkedIn survey has found that 83% of talent say a negative interview experience can change their mind about a role or company they once liked.

Upgrade your candidate experience by:

Learn more about improving the candidate experience

There is a great 10 step strategy for improving the candidate experience. Make sure you check it out! :)

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