Caitlin Purvis
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Caitlin Purvis posted blog posts
Feb 24
Caitlin Purvis posted blog posts
Feb 23
Caitlin Purvis posted a blog post

Five Common Customer Service Mistakes Your Business Can Avoid

From being on hold to question-dodging, there are plenty of customer pet-peeves that your business needs to avoid. A survey found that 86 per cent of people will pay more for better service, which in the long run will be beneficial towards your business because you will get loyal customers.  Especially during the COVID -19 era, customer service is more important to your business’ survival. In this article, we will tell you some of…See More
Feb 22
Caitlin Purvis posted a blog post

How 2020 Has Rewarded Key Workers

The past year has been difficult for many of us, and is one we don’t want to repeat. This is especially true for key workers across the UK who have led the fight against the coronavirus. According to the ONS, around 33 per cent of the UK workforce were in key worker occupations and industries in 2020. NHS staff, educational professionals, and…See More
Jan 28
Caitlin Purvis posted a blog post

Why Trade Roles Need More Diversity in 2021

Evidence shows that the view on gender has dramatically shifted in the past 35 years. In 1984, 42 per cent of people said that men are expected to be a family’s breadwinner, further agreeing that women should be the main homemaker in a household. In 2019, only eight per cent of people shared these views.Gender is only one aspect of diversity and equality that workplaces aim to…See More
Jan 27
Caitlin Purvis posted a blog post

How Technology Has Helped The Low-Touch Economy

Many industries have had to quickly adapt to new operational guidelines due to the coronavirus outbreak completely changing the economy and the way we live our lives. Many professions that the public took for granted were prevented from operating under their normal circumstances. However, innovation is at the forefront of our economy and technological and operational advancements have allowed for these goals to continue and strengthen the base of their sector. The low-touch economy has become…See More
Jan 24
Caitlin Purvis posted blog posts
Jan 21
Caitlin Purvis posted a blog post

5 Essential Items to Help You Work From Home

Working from home became the temporary norm in early 2020, and as Boris Johnson announced a new lockdown yesterday, it’s going to continue as we enter 2021. Since many of us will be adapting to the hybrid way of working – finding a way to give your ‘work atmosphere’ more permanent home is essential for our concentration and daily productivity, setting us up for success in…See More
Jan 18
Caitlin Purvis posted a blog post

Supply Network Mapping Has Never Been More Important

Supply chains have been mapped since maps existed—however, supply network mapping technology is a relatively new phenomenon. Supply chains are constantly evolving due to a variety of factors, be it political, economic, production, or even pandemics, for example, Covid-19 exposed the fragility of modern supply chains with so many businesses relying on imports from…See More
Jan 12
Caitlin Purvis posted a blog post

How SMEs Can Support Their Finance Department During a Pandemic

COVID-19 pandemic is taking its toll on both the lives and livelihoods of the UK nation. For businesses, the challenge of regaining the monetary losses suffered in recent months commences. This is particularly true for SMEs.Small to medium-size businesses account for 50 per cent of total revenue that is generated by businesses in the UK. But one concern on every business…See More
Dec 18, 2020
Caitlin Purvis posted blog posts
Dec 15, 2020
Caitlin Purvis posted blog posts
Dec 7, 2020
Caitlin Purvis posted a blog post

Is Digital Transformation the Key to Business Survival in the New World?

After a turbulent year, enterprises are returning to the prospect of a new world following an unprecedented pandemic.Around the country the way we interact with customers, how consumers buy, and what interests the public has rapidly changed. Successfully managing these digital transformations may be the difference between your success and failure at this stage of continuing economic uncertainty.Of course, the investment may appear unviable, but the benefits maintain growth and profitability.…See More
Nov 30, 2020
Caitlin Purvis posted blog posts
Nov 27, 2020
Caitlin Purvis posted blog posts
Nov 26, 2020
Caitlin Purvis posted a blog post

Reimagining The Future Of Work

COVID-19 has brought with it enormous changes to our lives. It has taken away any attempts to deliver 'business as usual'.It shined a light on the strength of our community, as thousands have volunteered to help out, and waves of applause have rippled up and down the country in appreciation of our key workers. These are the real heroes who place themselves in danger every…See More
Nov 24, 2020

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Caitlin Purvis's Blog

The Future of Onboarding New Graduates And Remote Recruiting

As we move through the academic year, many students are preparing to graduate and enter the world of work. However, these future workers will be entering into a working environment unlike any other we’ve experienced. Universities continue to teach remotely, but now, these students can expect to begin their professional careers while working from home. This is…


Posted on February 24, 2021 at 4:43pm

4 Business Telecoms Trends That Will Revolutionise the Mobile Workforce

Technology has come a long way in the past decade, and the telecom industry is no exception. Since 2010, this sector has seen incredible advancements and the worldwide revenue of telecom services is estimated to be €1,130 billion. This year, we have seen an overwhelming move towards mobile and flexible working — a trend that was already in…


Posted on February 24, 2021 at 12:00pm

The UK's Booming Comfort Food Industry

While being in lockdown for months,  many people have turned to comfort food to make them happy. This has then given people the idea to start businesses selling comfort food during the lockdown. Data…


Posted on February 24, 2021 at 6:00am

Why are nostalgic trends dominating businesses?

According to psychological research, positive memories activate the reward pathway in the brain, which is essentially a release of chemicals that make us feel good.

This makes us want to carry the act out again that made us feel good – in this case, remembering happy memories. In a nutshell, that is what nostalgia is and why fond experiences…


Posted on February 23, 2021 at 11:00am

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