I use IM within my team and I use videos to "train" my candidates.
Check out the videos on my page here or on my youtube channel: medsalesrecruiter
We have used video interviews with candidates and clients (and I think this will be more and more as people get used to it).
I like video for live interviews. I don't use IM at all. Find it too intrusive and distracting. Email is fine and immediate enough, as I can answer it when the time is right rather than when I'm deep into something else. Plus, with outlook it still flashes through immediately, so if it's urgent, I can choose to answer asap as well.
Can you believe I saw this one conversation where a recruiter presented candidates using IM! Then had no record and lost the placement...(of course, more details - but you get the point). Not so funny?
Jim Durbin said:
I use it constantly to stay in touch with candidates and clients and friends. In addition, I'll use IM to interview people online before calling them. Works great for passive candidates