e attitude of every req assigned to me is a possible offer then we can give our best shot to make it happen. To be successful, to remain self-motivated/driven and productive, there are some external challenges that you come across on a daily basis at work place. Let me categorize them into three major areas and elaborate a bit:
Every staffing firm has a unique way of delivering solutions. What is that process in place - is it the same and limited to – sourcing, calling and submissions with targets attached to each part? Answer in most cases – YES! In fact there are business scenarios/situations where following processes actually doesn’t make sense. How about making a very straight forward process, an interesting one for everyone by adding the human value in it. Let’ go by this line as carved on stone –
Every req. is a possible offer.
If you go by the above statement, then ask yourself are we performing enough actions? Is that one action among many are of the right quality? How quick are you in doing the right thing? Easy way out is drive a sense of responsibility, sense of having self-drive among team members. The process should be transparent that it should be directly linked to company’s goal. Make every individual be aware of how his or her daily productivity makes or breaks the value creation chain, how company’s revenue numbers can grow or can get hit and how all of it is directly proportional to his or her personal professional/financial growth. Transparency in processes and consistently communicating the same to all levels creates the ideal atmosphere for team-work.
Everyone needs support and guidance at rough times.
All of the above might sound like a great gyan! What if the requirement is for a niche skill in a location where it is not only extremely difficult to find the talent but to add to it you have huge competition. Imagine what happens to your self-drive when during this rough time your lead/manager decides to sit right on your head. This is when we all need a little advice, support and guidance from our superiors. This is the time we need something called Teamwork, Co-ordination and out-of-the-box thinking and not the pressure/stress to meet the numbers.
Best can never be delivered in pressure. In pressure even if you get to the number there will definitely be a compromise at some end – either quality or compliance, there are 100% chances that professionalism takes a hit. Suddenly the work that you love and do it with interest and creativity, simply becomes a very target oriented job. Then it is nothing but a rat race of reaching daily targets, which brings desperation in the job, which will make you sound desperate on call instead of sounding professional, which in turn makes one compromise on quality. How can one expect an interview request for candidate when there is no quality match? And why there is no match, may be coz we did not vet the candidate better. Why we did not vet, may be coz the pressure of meeting targets took the priority. Basically the motto - every req. is a possible offer – lost its meaning.
This is when our leaders and managers come in to play their real role - supporting and guiding a recruiter, making it a self-driven stress-free environment – by working together for the greater cause. This also makes a recruiter feel motivated and inspired looking at the leader and managers. Imagine a manager who carries an aura – someone who enjoys his or her work (self-driven), is smart and knowledgeable (carries experience), ready to help by going that extra mile (people-driven) - won’t a recruiter aspire to be someone like them, won’t a recruiter automatically love his/her job, won’t a recruiter automatically get self-driven to deliver?
C. Work culture – Freedom with Responsibility
This is nothing but a summary of the above two – Process and Support.
Transparent processes keep everyone on the same page, keep them involved and committed. Everyone being committed to a common goal and self-driven to achieve it takes care of the bottom lines, keeps clients happy and ensures growth for everyone. Professional support from the leaders, empathetic and committed involvement, creating the stress free culture makes a brand that no one can compete against. Things that should drive this and be part of the culture:
Dignity of individual
Shared values and personal security
All of these go hand in hand creates the culture where a recruiter enjoys his work and be productive giving the line Every Requisition Is a Possible Offer the perfect justification.
In my next article will share my opinions on how Work Culture is related to Recruiters productivity and morale. Please feel free to leave your feedback, your views on the above pointers.…
of her previous jobs have been and just full of wonderful new ideas about what we all need to do. Ugh! We have a great department, all different ages, colors, and experiences but we enjoy our group and our jobs and work well together. Wonder Woman has been so irritating with all of her wonderfulness that some people are avoiding her.Others are making some sarcastic, funny comments to try and defuse the situation and others are just rolling their eyes. Wonder Woman became quickly aware that she was not being well received by her co-workers, so what does she do? She goes to our direct supervisor and says she is being bullied and no wonder it's hard to find people to work in this area. She is an attractive person and has a good background why does she act like this and why play the bully card when she was the one who came in like we were all idiots.So now the situation is that we have had the "bully lecture". Nobody got bullied and I think it was a cheap shot to play the bully card when she caused the reaction by coming in like God's answer to the advertising world.Half the group is pissed and probably will never like her. Two or three people think she is just unstable. Overall she has added a downer to the whole department since now she is not being so overbearing but still has all the answers and if anyone takes issue with her ideas she says they just didn't understand what she meant.It's really sticky in here and our department is walking on eggshells around Wonder Woman. Any suggestions?Signed,
"Not a Bully and mad to be called one'
Amy Ala - Internal Recruiter Says:Dear Not a Bully,Work is hard enough, isn’t it? I mean if they didn’t pay us, no one would bother to show up. So here you are, enjoying your life for the most part, you’ve got a decent job with good people around you, and here comes Wonder Woman throwing a monkey wrench in the whole darn thing.For what it’s worth (admittedly, probably not much) WW is probably more intimidated by you and the group than you might think. Showing up for work the first day is a lot like your first day in a new school, worse if it’s the middle of the semester. Even worse if it’s high school… but I digress. The point is it’s downright nerve wracking. Here you and your work pals are, steaming along, productive, no doubt well-liked by your boss, and WW is trying to figure out how to fit in. Clearly not very self-aware, she verbally vomits all over the team making a mess everywhere. The optimist in me says that WW probably just wants to be liked and acknowledged for what she thinks she has to offer. The cynic in me agrees that she’s most likely off her meds.If not for the “bully talk” this whole thing would probably have burned itself out quickly. But no… now things are escalated. Now you’re been put “on notice”, so to speak, by someone that should have had your back. I HATE that. What to do?1. Ignore Wonder Woman. I know, this will be difficult, but potentially the safest route to take. Smile and nod, whenever she drops some pearls of wisdom on you say thanks and keep doing your own thing. Above all, DON’T ENGAGE. If you are absolutely forced to work together, make sure you have witnesses.2. Have a serious heart to heart with The Boss. Let him/her know in no uncertain terms that you appreciate he/she wants to support the newbie but that doesn’t mean they’re allowed to throw proven, solid performers under the bus. Highly recommend that Boss tells WW to dial it down a few notches.3. Have a serious heart to heart with Wonder Woman. Personally I hate this idea the most and don’t see myself ever being capable of this. I tend to take route #1 because I still listen to my mother who said if you don’t have anything nice to say don’t say anything at all.In a perfect world WW will eventually (hopefully quickly) wear herself out. It seems the bigger issue for you, dear reader, is that you are not feeling the love from your Boss. Therein lies the difficulty….Sandra McCartt - Third Party Recruiter Says:
NO, YOU ARE NOT A BULLY BUT CHECK THIS OUT, YOU HAVE BEEN BULLIED. In the most passive aggressive way known to man.
Oh boy, ain’t she a little treasure. I am not a shrink but I am a pretty good armchair psychologist so here’s my diagnosis. I think what you have in your nest is a little bird called a Narcissistic Personality Disorder. These folks are normally pretty smart, attractive people and can be very charming but..and this is the kicker…they will die without attention. It’s all about them. They hardly ever take time to introduce themselves and get to know their co workers before they start telling everyone how great they are. The problem is the Wonder Woman exterior and outgoing “I know it all” attitude is a big cover up for a personality that is like an emotional vampire. If they can’t get attention by exploding into the group as a big star or the reception is negative they will get attention by going into a Sarah Bernhardt routine and playing the “Bully Card” or turning on the “Waterfall”. Believe it or not it comes from a very weak ego and lack of self esteem. I know, at this point you feel like if they had anymore esteem for themselves the windows would blow out. They set people up to react and if the reaction is not what they want it to be ..well you’ve seen it. Wonder Woman will never take responsibility for her own actions and it will never occur to her that the reaction of her co-workers was caused by her entrance as the queen. Unfortunately these personalities are not treatable nor can they be reasoned with. The only thing that works with them is adoration and they are not very adorable. But that doesn’t answer your question. Just perhaps offers some insight into why she would play the “Bully Card”.
Oh , and she will do it again or throw some other kind of fit that will make other people angry or be falsely accused of some sort of abuse of this little darling. Most of them are pretty smart and tricky so the best thing I can tell you is don’t get caught up in the narcissistic dance.You have to work with her at this point so eggshells may be the best course of action. Be polite and professional and wait for the mills of God to grind as they always do with an NPD. If an NPD doesn’t get a lot of attention or people disagree with their ideas they normally don’t last long in any group. I think your supervisor will come to the party pretty quickly and realize that things were good in there before Wonder Woman exploded on the scene. They can be pretty conniving so my advice is keep your distance and keep in mind that if you poke a rattlesnake it will strike or it will slither and wiggle. It’s a snake. You are all in a bit of a pickle because when an NPD is ignored it always figures out a way to get attention. But my advice on this one is to steer clear as long as you can stand it. When she puts the full court press on you in some way just smile and ask for a meeting with you , Wonder Woman and your boss. Discuss just that instance and at least let your boss know that you are making an effort to get along in an impossible situation, before WW has a chance to play any of the black cards in the black deck of the narcissist. I’m sorry, but I think your department is going to be not so pleasant until WW decides that you are all a bunch of Barbarians who can’t appreciate her and moves on. Just don’t let her suck you into a conflagration and make you the bad guy. They can do that and they will and you will be up all night worrying about it because sane people angry/frustrated trying to figure out personality disorders because it doesn’t make good sense. And it doesn’t , that’s why they call it a personality disorder. I feel for you. I have seen a couple of these in action. I worked for a TV station for several years and most of the “on the air” types were textbook cases as many of the attention addicts end up in broadcasting, acting and politics. The other 95% end up in offices. yuck!
If it gets so bad that it makes you miserable, you can take her on head on and let her have it. But ,be ready to go find another job when you do. Your whole department can go to your boss or baring that there is always HR. That's called punting the NPD to the people who hired it.…