Suggest we define what a “high end client is” in the opening sentence – might be different things in different markets.  Whether you are staying in a 5* hotel, eating in a Michelin star restaurant, traveling Frist Class by rail or in business on an airline. 

A recent study by the IDC, which sample included 24,000 consumers from 12 different countries, discovered that 25 per cent of users will be willing to leave a review after receiving good customer service. Furthermore, 18 per cent…

In the past few decades, huge strides have been taken to challenge and shift the glass ceiling that was apparent in a range of industries, where certain demographics dominated and opposing ones were shut out by an invisible barrier.

With the assistance of Jermyn Street Design, who have kitted out big businesses with bespoke uniforms such as Pandora and Jet2, we look into some of the most powerful and influential…

As opposed to past generations, schoolchildren today have been brought up around technology and the use of computers for as long as they can remember. Approximately 9 out of 10 households have access to the internet, and many own their own smartphones. It is therefore imperative that they are equipped with the…

Newcastle upon Tyne, in the North East of England, has an estimated population of 300,000 people. The city, or the ‘Toon’ as it is referred to locally, is synonymous with culture, a welcoming atmosphere, and, unfortunately, rather poor weather.

As of 2017, the two universities in the city, Newcastle University, and Northumbria University, boasted 23,000 and 26,000 students respectively. Taking those statistics into…