Jake Holyoak's Blog (31)

Retaining High End Clients

Suggest we define what a “high end client is” in the opening sentence – might be different things in different markets.  Whether you are staying in a 5* hotel, eating in a Michelin star restaurant, traveling Frist Class by rail or in business on an airline. 

A recent study by the IDC, which sample included 24,000 consumers from 12 different countries, discovered that 25 per cent of users will be willing to leave a review after receiving good customer service. Furthermore, 18 per cent…

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Added by Jake Holyoak on September 3, 2020 at 4:11am — No Comments

Powerful women in business

In the past few decades, huge strides have been taken to challenge and shift the glass ceiling that was apparent in a range of industries, where certain demographics dominated and opposing ones were shut out by an invisible barrier.

With the assistance of Jermyn Street Design, who have kitted out big businesses with bespoke uniforms such as Pandora and Jet2, we look into some of the most powerful and influential…

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Added by Jake Holyoak on June 2, 2020 at 3:23am — No Comments

OPINION: Why Cyber Security should be taught in our schools

As opposed to past generations, schoolchildren today have been brought up around technology and the use of computers for as long as they can remember. Approximately 9 out of 10 households have access to the internet, and many own their own smartphones. It is therefore imperative that they are equipped with the…

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Added by Jake Holyoak on December 3, 2019 at 3:39am — No Comments

How do the southern uni's compare to the north?

Newcastle upon Tyne, in the North East of England, has an estimated population of 300,000 people. The city, or the ‘Toon’ as it is referred to locally, is synonymous with culture, a welcoming atmosphere, and, unfortunately, rather poor weather.

As of 2017, the two universities in the city, Newcastle University, and Northumbria University, boasted 23,000 and 26,000 students respectively. Taking those statistics into…

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Added by Jake Holyoak on December 3, 2019 at 3:36am — No Comments

Why should you study a postgraduate course?

What shall I do next? A regular question asked from students undertaking an undergrad degree.

It’s unlikely that in the last three years or so you’ve paused the partying to think about the next stage of your life seriously.

As with all major life decisions, there are pros and cons to consider. With further study comes even more fees. However, in a saturated jobs market, additional qualifications could be essential to even land a job in the first place. Ultimately, the best…

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Added by Jake Holyoak on December 3, 2019 at 3:33am — No Comments

Regulating outdoor events: what are the laws?

You see them all over the place and at every time of the year. Whether it’s a Christmas market in the winter months, a festival or carnival in summer, or a sporting event throughout the year, outdoor events are extremely popular. However, while many of us simply turn up to such events, have you ever thought about the planning that has to go in to make them a success?

Here, alongside Inn Supplies, who offer a range of disposable catering supplies,…

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Added by Jake Holyoak on October 30, 2019 at 6:17am — No Comments

Catering for older people in the workplace

According to the U.S. jobs report which was released in July 2017, around 19 per cent of people aged 65 years old or over were working at least on a part-time basis during the second quarter of 2017. This is the highest employment to population ratio that has been recorded by this age group in 55 years. What’s more, the Labor Department’s good employment report has recently recorded that the number of individuals aged over 85 years old who are still working is increasing too.

There is…

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Added by Jake Holyoak on August 5, 2019 at 11:32am — No Comments

Are Apprenticeships and Graduate Schemes in Construction the Way Forward?

As our population continues to grow here in Britain, there’s a demand for a greater infrastructure. From commercial builds to support our booming business scene to the development of new homes to tackle the housing crisis nationwide, we need to prepare the future generation of construction workers to keep up demand while ensuring that skill shortages within the sector remains low.

 

There are multiple ways that someone could enter the construction industry, but this has…

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Added by Jake Holyoak on August 2, 2019 at 3:50am — No Comments

A North VS South uni comparison

Newcastle upon Tyne, in the North East of England, has an estimated population of 300,000 people. The city, or the ‘Toon’ as it is referred to locally, is synonymous with culture, a welcoming atmosphere, and, unfortunately, rather poor weather.

As of 2017, the two universities in the city, Newcastle University, and Northumbria University, boasted 23,000 and 26,000 students respectively. Taking those statistics into consideration, almost a sixth of the entire…

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Added by Jake Holyoak on July 30, 2019 at 6:12am — No Comments

Workplace Injuries: A Worrying Number

In 2015/16, there were 144 workers killed as a result of a workplace accidents – this number decreased slightly in 2016/17 to 137 workers. Whilst the number is still worryingly high, when comparing the past two years’ figures with 2006/07 when there were 247 deaths in the workplace, it is clear that health and safety is slowly, but surely, improving.

However, it is worth noting the number of non-fatal injuries in the workplace – in 2015/16 there were 621,000 workers who experienced…

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Added by Jake Holyoak on June 18, 2019 at 3:47am — 1 Comment

Teaching tech to the elderly

It’s common knowledge that those born before the technology surge naturally struggle with some of the new innovations, and understandably so.

Maplewave, whose revolutionary customer experience software which has transformed the way in which we do our shopping, have lent their expertise on how we can provide a helping hand when it comes to the elderly learning technology.

Grasping new…

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Added by Jake Holyoak on June 2, 2019 at 7:17am — No Comments

Side hustles – on the rise

Having one or more jobs these days is becoming more and more popular, with a whopping fifth of workers in the UK considering the opportunity predominantly the millennials.

The term ‘side hustle’ was originally coined in the 1950s and is defined as ‘a way to make money from your passion, interest or hobby’. However, it’s said…

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Added by Jake Holyoak on June 1, 2019 at 6:38am — No Comments

How to reduce your staff turnover

Hiring new members of staff can be an expensive task. Not only is it time consuming to undergo the recruitment process, but when you bring a new colleague into your business, they need extensive training to make sure they can be the biggest asset possible. However, a lot of companies completely overlook up to 95% of the overall cost of hiring.

In the UK, the average recruitment process costs £3,000. This takes into consideration the need to advertise, interviewing time, hiring fees…

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Added by Jake Holyoak on March 1, 2019 at 8:34am — No Comments

The rise of the side hustle

Nowadays, having more than one job is becoming more popular, with a fifth of workers in the UK considering the opportunity — especially the millennial generation.

The term ‘side hustle’ was originally coined in the 1950s and is defined as ‘a way to make money from your passion, interest or hobby’. However, it’s said that the idea of…

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Added by Jake Holyoak on October 23, 2018 at 5:59am — No Comments

Gender diversity in the construction industry

One in five construction companies in the UK have no women in senior roles. With some industry professionals believing that ‘there is a definite prejudice against women’ in the construction industry, there appears to still be an inequality of opportunity for women.

According to Construction News, half of all construction firms claim they have never had a female manager within their business — a shocking figure when gender diversity and equality is such a pressing issue. What is even…

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Added by Jake Holyoak on October 22, 2018 at 5:11am — No Comments

How to both keep your hospitality staff and keep them happy

The hospitality industry is facing a crisis of staffing. According to The Morning Advertiser, the hospitality industry’s yearly staff retention sits at 70%, but the UK average is 85%. This is supported by a survey from restaurant equipment supplier, Nisbets, where it was revealed that hospitality…

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Added by Jake Holyoak on October 18, 2018 at 3:34am — No Comments

How to ask your employer for education funding

Some adults may feel that they could bring more to their role with the right knowledge and training. However, it’s possible that many people think that they can’t speak to their employer and ask them for education funding. Perhaps they believe that this is an inappropriate question to ask, or they don’t think that their employer would agree. In reality, employees that have been invested in by their place of work often have a higher well-being and are more productive — bringing more to their…

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Added by Jake Holyoak on August 17, 2018 at 5:12am — No Comments

How to get a career abroad

For many of us, the prospect of working abroad is an attractive thought. Perhaps you want to practise a language in another country, visit many places, or you like the idea of working in a different climate. Of course, many companies have headquarters in multiple countries but there are some careers that are focused around travelling and living abroad. Together with Northumbria…

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Added by Jake Holyoak on July 6, 2018 at 4:41am — No Comments

How to widen the workforce using technology

There has been a massive shift in the way that the British workforce operates — thanks to the digital revolution that is still going strong today after its birth in 1947 when the transistor was introduced.

 

As the years passed by, advanced technologies were brought forward that helped prepare us for an online world. There was the first commercial computer sold in 1951, for example, which led to the first email being sent in 1971. Mobile phones hit the market in 1984 and the…

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Added by Jake Holyoak on May 17, 2018 at 5:34am — No Comments

How to widen the workforce using technology

 

There has been a massive shift in the way that the British workforce operates — thanks to the digital revolution that is still going strong today after its birth in 1947 when the transistor was introduced.

 

As the years passed by, advanced technologies were brought forward that helped prepare us for an online world. There was the first commercial computer sold in 1951, for example, which led to the first email being sent in 1971. Mobile phones hit the market in 1984…

Continue

Added by Jake Holyoak on May 4, 2018 at 4:23am — No Comments

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