Having conducted over three thousand interviews, mainly with accounting staff of all levels of skill from accounts clerks to CFOs, I became very used to minimising the charisma factor in an interview. From hard experience I…

Every recruiter has had, or will have, the experience of a candidate declining a job offer, contrary to everything the candidate has said or done up until that point. 

This is a very expensive failure of your recruitment process because at the time of the offer you have completed around 95% of the necessary work and have collected (if you are a contingent…