Last week I was driving to a meeting and my phone rang. I didn’t recognise the number but I answered the call anyway.

“Oh hi, Paul. It’s Francis here from [I honestly didn’t catch the company name]. I tried to connect with you on LinkedIn last week but you didn’t accept my invitation. I was hoping we could set up a time to catch…

*** Please note: This post originally appeared on The RecruitLoop Blog ***

Last week I was in Kuala Lumpur running a workshop for a group of predominantly internal recruiters.

Although the workshop was specifically focused on ‘recruitment metrics’, I noticed…