One of the more humiliating recent events within the Australian recruitment industry was Chandler Macleod’s withdrawal from the $400 million Australian Defence Force recruitment contract it had won from incumbent provider, Manpower.



At the time of the contract win in July 2008, Stephen Cartwright, the CEO at that time of Chandler Macleod, described it as a ‘landmark contract’. And so it proved to be a ‘landmark’ in how quickly a contract ‘win’ could turn into a morale-sapping, PR and… Continue