Instead of relying on traditional methods to make decisions, based on intuition, experience, and gut feelings, today’s organizations take a more data-driven approach. Because of this increased usage and processing of user data, organizations have to deal with several kinds of complex privacy regulations as well as ensure they meet evolving consumer…

Interactive Voice Response (IVR) systems have revolutionized customer service by enabling businesses to streamline their calls & manage everything, automate usual queries, and enhance the user experiences. A well-designed IVR System for SMBs can prove to be cost-effective in managing call traffic and helping the team focus on more demanding tasks, all while providing customers a professional service experience 24 hours a day! Below is an examination of the top five IVR use cases in…

Data science technology needs no introduction. Organizations have been using it for a long time now to make data-driven decisions and boost their business. Students aspiring to become successful data scientists know the importance of this technology in transforming industries and their applications.

However, it is rare among beginners that they are aware of the heart of data science – the powerful…

“It is the time when businesses not only adopt AI but also operationalize it, to realize AI’s potential truly”, told Jeff Schumacher, the CEO of NAX Group, an AI software company to WEF.

Not just Schumacher, but other business leaders also believe AI has the potential to transform their business when implemented properly. From…

As it is widely known that data science is the dynamic and high-paying field in the field of tech, it is no wonder why there are so many professionals transitioning their career in AI. It is high time to acknowledge the benefits of data science and AI in business, as it will help to understand why there is so much demand for skilled data science professionals around the world. As per the 2024 State of IT Report by Spiceworks Ziff Davis, 63% of hiring managers positioned at the…

“Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we will augment our intelligence”

                                                                                     Ginni Rometty, Former…