Caitlin Purvis's Blog – November 2018 Archive (3)

How to maintain customer retention

Whether you’re a customer or a client, you are constantly wanting more from those who are providing you a service. This means that it’s crucial for organisations try to go above and beyond in a bit to ensure their customer’s experience is the highest it can be. You must look after your customers if you want to be successful, no matter what industry you are in.

Here, with Lookers, stockists of the new…


Added by Caitlin Purvis on November 6, 2018 at 10:00am — No Comments

Is your business appearing legitimate to customers online?

Industry group UK Finance has found that over £500 million was stolen from customers of banks across Britain during the first six months of 2018 alone, as well as claiming that £145 million of this sum was as a result of authorised push payment scams — cases of fraud where individuals are conned into putting money into another account. It’s clear that internet scams are becoming more and more common these days.

It is not just members of the public who should be worried about internet…


Added by Caitlin Purvis on November 2, 2018 at 7:09am — No Comments

How can you boost retail sales using visual merchandising?

Although the likes of Marks & Spencer and House of Fraser have fell on tough times, there’s still plenty opportunity for retail stores to maximise their sales revenue.


For many years, visual merchandising has been a major selling process. However, the problems dominating retail in 2018 make executing a successful visual merchandising strategy especially important if you want your retail brand to survive and…


Added by Caitlin Purvis on November 1, 2018 at 9:48am — No Comments


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