In spite of our amazing technological advance, the work of an

organization is still accomplished by people. It is people who

interface with the customer, make the product, deliver the

service, plan and coordinate how work gets done, improve

processes and systems, ensure quality, and return a profit.

Technology has provided us with better tools, but it is still

people who do the work of an organization and are ultimately

responsible for its… Continue

Leadership and Leadershift.



What is the difference in the two words? This is not a

trick question. It is the "P" and the "FT". In

Leadership, it is central to a person - the leader. In

Leadershift, the focus is on finishing together. In other

words, we want to shift the leader's vision to the entire

organization. This is exactly the goal of High

Performance!



A High Performance organization achieves

outstanding results by making each… Continue

"You have two employees, both technically competent, but you

can keep just one of them. What abilities or behaviors do you

look for to determine which employee will stay and which one

will go?"



There was remarkable agreement to that question from CEO's,

managers, supervisors, human resource directors, employers,

and business owners.



In fact it came down to eight high performance abilities to

determine which employee to hire,… Continue

I found the replies to my last post interesting...



Rayanne's comment went straight to my point; how many people have that negative view of "sales"? Yet, if we communicate at all - we sell. (see Sales Skills are Life Skills)



It is definitely not about "selling someone" and I understand where Ben is coming from. That being said, to lump all into "you Americans" is not exactly fair. I think Jim's point lends to motivation and persistence. Our solutions may not help everyone.… Continue

I love the art of selling. LOVE IT. When I first entered

the field of sales, the one thing I quickly grew to

appreciate was the fact that anything I did to increase

my ability in selling also increased my ability in life.

Sales skills are life skills.



"There's a born salesman!" I have yet to read, or hear

on the evening news, of a lady who gave birth to a

sales person. Or an attorney, or doctor, or for that

matter an embezzler or swindler. Birth is… Continue