Staffing Industry Trends 2018: Follow The Changing Industry Dynamics

Staffing Industry Trends 2018: Follow The Changing Industry Dynamics

According to a research conducted by Staffing Industry Analysts, staffing industry market size is expected to reach a total revenue of $145.1 Billion in the current year and is expected to increase further. Despite a few hiccups in certain markets, there are some favorable trends and regulatory changes that are expected to help the industry in the coming months. With the expanding multi-national contingent workforce programs there is an emerging trend of temporary workers and that will also continue to grow in the coming months.

This year, there will be a notable role of artificial intelligence in the staffing industry. Technology will spearhead the recruitment efforts and staffing professionals will have to balance their act while delivering both candidate and client experience.

Mobile recruitment will at last be taken seriously by the staffing industry. With the emergence of Millennials it has become highly critical for staffing professionals to use mobile for recruitment as well. We will see more and more staffing professionals adopt mobile recruitment strategy in the coming months to attract talented candidates.

Because of the increased adoption of technology in hiring the staffing agency software market will also see a boost.

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The infographic below discusses in more detail, the above and more such industry trends.

1. Technology takes the front seat

With the advancement in technology, things are going to change for the better in the staffing industry. Automation is one of the hot favorite topics amongst staffing professionals, some of them are even considering it to be a huge challenge. There is also a positive buzz in the industry about digital staffing platforms like Shiftgig, Catalant, Upwork etc.


How Technology is Impacting Staffing Industry?

2. Balancing both the candidate and client experience – the key to success

It is extremely critical for the staffing professionals to ensure that both the candidate and client experience are equally good. If you make the candidates happy, they will help in promoting your jobs and if you make your clients happy and provide them with talented candidates they will give you lot of referral business. 

What staffing professionals think about providing positive candidate and client experience

The importance of candidate referrals and client satisfaction for the growth of staffing business

3. Artificial Intelligence will make its mark

Artificial intelligence will automate the recruitment process in the staffing industry. It will no longer be a buzzword or some next-generation technology that was utilized in a Hollywood blockbuster movie. Staffing industry will be able to utilize it in the best ways to get the best recruitment results during the hiring process. This will aid in eliminating subconscious bias from having any part to play during the interview process resulting in the selection of a diverse workforce. The use of AI will be more prominent in creating chatbots that can automate the initial communication and screening of candidates. 

4. Temporary workers will increase at a gradual pace

With a highly candidate driven market and shortage of quality candidates there is expected to a demand for temporary workers. Staffing professionals will be eager to hire these temporary workers in order to fill in the vacant positions as soon as possible. This will make the demand for the contract workers to increase in the current year, albeit at a gradual pace. 

Temporary workers will increase at a gradual pace

5. Mobile recruitment will continue to rise

In 2018, mobile devices will become the most commonly used for searching the web. This particular insight makes it imperative for staffing professionals to use mobile devices to stay in touch with candidates. Mobile optimized career websites and mobile recruitment software will be key to attract candidates and stay in touch with them throughout the recruitment process. 

The Rise of Mobile Recruitment

Why do we need diversity in hiring?

6. Diversity in hiring will be the key focus

Diversity remains a hot topic in the recruitment domain since last few years. But, in the current year you will see staffing professionals ignoring the gender and ethnicity bias a lot more during the interview process and vouch for a diversified workforce.

Why do we need diversity in hiring?

7. Social recruiting will grow

Digital marketing has opened a new medium for communication with clients and candidates. Although, with the help of large job boards like Careerbuilder or Monster Jobs or Indeed, you can find some qualified candidates, you will also find lot of junk applications which makes searching for the right talent difficult. But, with the help of social media networks like LinkedIn and Facebook, you can not only post jobs, but also search for talented candidates who meet your client’s requirements. Social recruiting will grow even further in 2018, making it imperative for staffing professionals to capitalize on this trend to the best of their abilities. 

The growing prominence of social recruiting


Note:-This article was originally published on

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Comment by Jessica Cody on July 29, 2018 at 12:34pm

Thank you for the very thorough picture on how recruitment is growing and changing.  Artificial intelligence can now help recruiters find more diverse candidates, through video interviewing that uses facial and speech recognition.  This software is able to recognize the manner in which a person is speaking, and their body language.  That way it saves recruiters a lot of time and energy, and also reduces the chances of unconscious or conscious bias coming from the recruiter during the interview based on what the candidate is wearing, their accent, gender, race, etc.


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