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On transforming HR...
Quote for the Day: Thursday, August 23rd, 2007
"Many attempts at HR effectiveness start without defining value. For example, some companies invest in e-HR services such as portals and online employee services and believe that they have transformed HR, but they have not. While e-HR may be a part of an overall transformation, it is merely a way to deliver HR administrative services. HR transformation must change the way to think about HR's role in delivering value to customers, shareholders, managers, and employees and not just about how HR services are delivered and administered."
Dave Ulrich, HR's New Mandate: Be a Strategic Player
"Many attempts at HR effectiveness start without defining value. For example, some companies invest in e-HR services such as portals and online employee services and believe that they have transformed HR, but they have not. While e-HR may be a part of an overall transformation, it is merely a way to deliver HR administrative services. HR transformation must change the way to think about HR's role in delivering value to customers, shareholders, managers, and employees and not just about how HR services are delivered and administered."
Dave Ulrich, HR's New Mandate: Be a Strategic Player
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