On managment trivia and leadership "small talk"...

Quote for the Day: Thursday, July 5th, 2007

"This is a serious malaise. Managers feel comfortable discussing trivial issues because there's less at stake. Important issues cause trouble because discussions about them can lead to people taking difficult decisions. Difficult issues don't usually need experts to solve them. They need willing people to try to understand, evaluate, make a decision and then do something. This is risky."

Sally Bibb, A Little Book of f-Laws


File under: Management Style, Leadership Development

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