BPO sector that offers uncountable benefits to firms across industries in terms of optimizing process efficiency, providing expert assistance, and cutting costs had always been booming since its emergence. Benefits attained through raking in BPO support are unavoidable.
People working in the said domain are believed to be the most privileged compared to professionals working in other industries. The reason is the multiple benefits and perks BPO professionals enjoy while at work.
37% of SMEs across the world outsource one or the other business process. Besides 24% out of them specifically opt in for BPO support to elevate their process efficiency, while 18% subscribe to get expert assistance.
Securing a job at a call centre confirms a considerably big paycheque while working the standard hours. It has in the past resulted in BPO employees sending their children and siblings to top private colleges, taking their parents on foreign leisure trips, or paying all their debts off.
BPO industry is known globally for providing the best benefits to its employees. These include health insurance, life insurance, movie treats, conveyance, family-day, education scholarships, a good number of paid leaves, fixed two days off in a week, among many others. A majority of BPO firms, besides covering you under health and life insurance, also extends the coverage to your spouse.
Contrary to the popular belief that people working in BPO are unsure of what to do in life, bpo professionals are well-rounded individuals who are fast learners, flexible in their work approach, and ambitious.
Moreover, BPO industry offers fast work promotions, given that you have completed your probation at your workplace. Immediate to completing six months’ probation, one can apply for supervisory and managerial roles based on his/her educational background and other related qualifications.
Further, if you possess a professional BPO certificate that proves your knowledge in a specified discipline within the domain, you are all set to measure a speedy path to the top of the hierarchal chain.
BPO infrastructure will be found top-notch across the world, and so will be the convenience and comfort at the workplaces. The buildings in which BPO service provider firms are located, mostly boast of state-of-the-art infrastructure and amenities. A few of such amenities comprise gym, pantry, sleeping quarters for employees working in graveyard shifts, gaming zone, training rooms, especially carved-out restrooms and medical emergency rooms for women, among many others.
BPO employees enjoy the highest standards of work-life balance possible. Firstly, they get two days off a week to relax and rejuvenate. Besides, there are no long hours at work, it’s fixed nine hours a day, and no more. Secondly, teams within a BPO company can comfortably spare time after their shifts for a lunch or a dinner get-together, as the job profile is not as demanding as in the capital markets. You mostly feel relaxed while at work. Enough family time is at your disposal throughout the week.
Forecasts related to the growth in the BPO sector are promising, and in the times to come, the said industry will advance to greater heights.