Global independent customer service outsourcing company, Kura, has been awarded the prestigious ‘Employee Choice Award’ at the Living Wage Awards for 2023.

The Living Wage Week awards were held between 6^th and 12^th November, to celebrate the great work and outstanding contributions made across the Living Wage network.

Proud living wage employers, Kura, outdone three other finalists to be awarded this prize. The win comes off the back of the business’s dedication to ensuring every member of staff working on a UK site received a wage larger than the National Living Wage.  Fair pay distribution is important to Kura so that employees can earn a Real Living Wage, wherever they are.

Grace Anderson, senior HR business partner at Kura: “We are exceptionally proud of this award as it showcases the hard work and pride we put into our employees. We are committed to our people here at Kura, and that involves ensuring that everyone is provided with a real living wage, so that a hard day’s work is rewarded with fair pay.

“A national minimum wage isn’t good enough for our hard-working employees who deserve more than just to get by. At Kura, we aim to be able to support our staff members where possible – whether providing fair pay or developing unique skills.

“This is why we invest in our employees, devoting over 750,000 hours’ worth of training and development for all staff. We believe that great customer service comes from happy and helpful advisors; that is why we pride ourselves on 81% of our workers enjoying their jobs.

“To win the Employee Choice Award means that we are doing something right for our staff and we are delighted to be able to bring our employees a real living wage across all our UK sites.”

Kura is a global outsourcing company that works with over 50 world-leading brands to bring exceptional customer service experiences to multiple industries. With a commitment to people, Kura has dedicated time to developing a strong workforce across its UK and South Africa sites. Unrivalled in developing people, Kura’s values promote the investment in training and developing its staff.

To find out more about Kura and how its commitment to a Real Living Wage can supercharge customer service, visit https://www.wearekura.com/.