UK Recruiter recently completed a survey which revealed that 69% of recruiters submit candidates to their clients without following up, resulting in back door hires. When a successful placement is later identified, most recruiters will either call to negotiate or send an invoice directly over - but what about the successful placements that are never found?
In their infographic, UK Recruiter suggests 4 things to keep missed placements to a minimum:
- Get a signed agreement. This eliminates any future discrepancy about whether the client agreed to pay you for candidate referrals, and on what terms. This will also make it easier to collect payment in the event that you discover a missed placement later on.
- Don't send unsolicited CVs. Without a signed agreement, the client can argue that they never agreed to pay you for candidate referrals - so don't send a single CV until the agreement is signed and returned to you - especially to a client that you don't have a prior relationship with.
- Build strong client relationships. A client is less likely to hire a candidate behind your back if they have a good relationship with you - so be sure to provide great customer service and get to know your clients on a personal level.
- Track your candidate submissions. Even if you follow the other three pieces of advice, you may still be a victim of missed placements - so it's crucial that you track your candidate submissions throughout your protection period.
What do you do to cut down on back door hires?