TLS Continuum Daily Tip - “Don’t say it can not be done, rather say, you don’t know how to do it yet.” (Tomas Bata) #TLSContinuum

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Comment by Nelleke Maxwell on September 25, 2023 at 10:15am

YES!

I don't have the answer to that. But I will put you in contact with xxx he/she is an expert in this and they will definately know how to do this. Or Let me get back to you on this. I would like to run this by xxx. You know I know there must be a way to do this. Let me get back to you at xxx 

It is ok to say you do not know. People appreciate honesty and that one knows their boundaries of knowledge. Acknowledging that you cannot always make things happen by yourself is a strenghth. Most people nowadays bs their way throught things. 

When you say you will consult an expert in your network, you have just created more value to your client by showing that you have access to the experts in the field. 

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