Pay close attention AT&T. If you monitor mentions on social media print this one in Red.
I received several emails starting early this morning. The subject lines were some variation of "What Should I Do"?
The emails all related to the AT&T area manager telling all employees of the sales call center that they must report to work today. What's wrong with that? Just one little thing. Amarillo, Texas is in the middle of the worst blizzard we have had since 1903. It started at 6:00 last night. By 10:00 PM all of our freeways and highways were closed due to whiteout conditions. Schools closed from New Mexico to Kansas. City offices, DPS, courts closed and only essential personnel at the local nuclear plant and hospitals asked to try and report. Office of Emergency management telling people to be sure they have water drawn in empty milk cartoons in the event of power failures and be sure flashlights are handy.
One young woman emailed that she had called, told this idiot woman that she was not going to leave small children at home alone in the midst of a dangerous storm , if he could get through the five foot drift blocking her garage. She was told she would have to take a vacation day. My emailer does not have vacation days available. When she told the manager she had no vacation the manager told her that was not the manager's problem, but my emailer would have an attendance occurrence in her personnel file sice she was not at work. The manager was told that the snowplows had been pulled out of service because they could not keep up with the blowing snow and we have hurricane winds at the airport with the airport closed.
Now AT&T, if you happen to pick up this post, I have a question. Do you really empower your managers of sales call centers to demand that 75 people put their lives at risk to come to work when the police are insisting that people stay off the streets because there are only two emergency units running, trying to reach stranded people or people in crisis who need to be transported to the hospital.
Further, AT&T why is this person with no common sense being allowed to threaten people with discipline that might result in a job loss when a city of 200,000 people is for all intents and purposes shut completely down. Is there not one person in your Dallas office with enough sense to call this lunatic and terminate her over the phone before she intimidates someone into trying to get to work for fear of losing their job and instead loses their life.
Wake up AT&T the conditions here are on the national news and it is getting worse by the minute. Fire this lunatic. We have 17 inches of now and winds at 52 miles an hour. For the record, I have advised these people to call their union rep, your internal complaint line, the PUC and. Labor lawyer..not necessarily in that order.
But most of all, I have advised these people to use their own good sense, listen to local authorities and above all do not leave their homes.