Replies to This Discussion

Permalink Reply by Karla Porter on January 14, 2009 at 9:27pm

In addition to any conceivable position in a call center, the majority of my hires are customer service representatives, front line. Let me know how I can help!

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Permalink Reply by Susan Burns on January 14, 2009 at 10:16pm

Hi Mel! What kind of assistance or partnership are you looking for? I used to head up Employment Initiatives for Federated Department Stores / Macy's Inc. I'd be happy to touch base and learn more about your needs. I am headed out of the country early Friday morning but you can catch me tomorrow. You can also learn more about me through my website - www.TalentSynchronicity.com.

Best, Susan

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Permalink Reply by Jill Rosenfield on January 15, 2009 at 10:23am

Hi Mel,

My name is Jill Rosenfield. I work at a company called HireVelocity based in Atlanta GA. We do a ALOT of retail and customer service positions with many fortune 500 companies. I would be happy to connect with you. Some of our clients include AT&T retail/ and Bilingual, Wal-Mart, Home Depot and NCR.
Feel free to call or email me. I would love to join the group focused in this area.
Regards,
Jill Rosenfield
HireVelocity
770-308-0203
jrosenfield@hirevelocity.net

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Permalink Reply by Mel Kleiman on January 15, 2009 at 11:36am

I have had about 4 people respond to my post and as I said I am looking to start a group or sub group or just connect with people who recruit and select frontline workers. As I am sure you know this group in many ways is very different from what 90% are more of the people on this site deal with. Interestingly enough even though they make up over 60% of the workforce most organization think they are disposable or at least act that way which means they feel that way and the great ones are harder to find and attract than what some people refer to as the salaried or professional employees.

If you wish please send me your direct contact information.

Mel

Mel Kleiman
President of Humetircs
www.Humetircs.com
www.Kleimanhr.com
mkleiman@humetrics.com
713-771-4401

Karla Porter said:

In addition to any conceivable position in a call center, the majority of my hires are customer service representatives, front line. Let me know how I can help!

• ▶ Reply

Permalink Reply by Mel Kleiman on January 15, 2009 at 11:38am

Susan:

Great hearing from you. We met a couple of years ago when I was on the Board of Deploy Decisions before they were sold to Kronos.

I have had about 4 people respond to my post and as I said I am looking to start a group or sub group or just connect with people who recruit and select frontline workers. As I am sure you know this group in many ways is very different from what 90% are more of the people on this site deal with. Interestingly enough even though they make up over 60% of the workforce most organization think they are disposable or at least act that way which means they feel that way and the great ones are harder to find and attract than what some people refer to as the salaried or professional employees.

If you wish please send me your direct contact information.

Mel

Mel Kleiman
President of Humetircs
www.Humetircs.com
www.Kleimanhr.com
mkleiman@humetrics.com
713-771-4401

Susan Burns said:

Hi Mel! What kind of assistance or partnership are you looking for? I used to head up Employment Initiatives for Federated Department Stores / Macy's Inc. I'd be happy to touch base and learn more about your needs. I am headed out of the country early Friday morning but you can catch me tomorrow. You can also learn more about me through my website - www.TalentSynchronicity.com.

Best, Susan

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Permalink Reply by Susan Burns on January 15, 2009 at 11:49am

Mel - yes, I do remember meeting you - it was while I was still with Federated. I'll send you my contact information and we can catch up when I'm back from traveling. Good to reconnect with you!

Mel Kleiman said:

Susan:

Great hearing from you. We met a couple of years ago when I was on the Board of Deploy Decisions before they were sold to Kronos.

I have had about 4 people respond to my post and as I said I am looking to start a group or sub group or just connect with people who recruit and select frontline workers. As I am sure you know this group in many ways is very different from what 90% are more of the people on this site deal with. Interestingly enough even though they make up over 60% of the workforce most organization think they are disposable or at least act that way which means they feel that way and the great ones are harder to find and attract than what some people refer to as the salaried or professional employees.

If you wish please send me your direct contact information.

Mel

Mel Kleiman
President of Humetircs
www.Humetircs.com
www.Kleimanhr.com
mkleiman@humetrics.com
713-771-4401

Susan Burns said:

Hi Mel! What kind of assistance or partnership are you looking for? I used to head up Employment Initiatives for Federated Department Stores / Macy's Inc. I'd be happy to touch base and learn more about your needs. I am headed out of the country early Friday morning but you can catch me tomorrow. You can also learn more about me through my website - www.TalentSynchronicity.com.

Best, Susan

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Permalink Reply by Mel Kleiman on January 15, 2009 at 11:40pm

Karla:

Since the hourly frontline space is so different then the proffessional space I am looking to create either a Nign site or a linkedin site just focused in that arena. What are your thoughs on that?

Karla Porter said:

In addition to any conceivable position in a call center, the majority of my hires are customer service representatives, front line. Let me know how I can help!

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Permalink Reply by Maureen Sharib on January 16, 2009 at 2:28am

I think it's a great idea.

Mel Kleiman said:

Since the hourly frontline space is so different then the proffessional space I am looking to create either a Nign site or a linkedin site just focused in that arena. What are your thoughs on that?

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