How confident are you, or your leaders, when it comes to hiring the right person for your business?…
With the right toolset, sales managers and leaders can transform the selling experience for to make it extremely pleasant and safe for both sales professionals and the…
Customer satisfaction is of utmost importance. There is research to suggest that just 20% of your…
Whether you are actively looking for a new…
Summer, a/k/a “prime time” for your restaurant, retail store, or hospitality venue, is upon us. While it’s critical to have enough employees to meet the rush, it’s quite another to have the…
Providing a high-quality customer support and building a strong customer-agency relationship is one of the most vital aspects of conducting a successful business. The relationship with your…
Technology has certainly become an intrinsic part of our day-to-day lives, from the retail industry, to food and beverage outlets, and even within the health and fitness industry. It’s all around…
Welcome to the first of four posts that explore the interconnection between design thinking and the TLS Continuum. It is a dynamic way to understand your customer and your customer’s expectations.…
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