Burnout among health care workers is at an all-time high, and the fallout from this burnout may be felt for years to come.

Healthcare worker burnout has always been an issue of concern. Healthcare workers are stressed about isolation, financial worries, and concerns about the health and safety of their patients, their families, and themselves. This burnout manifests itself in several ways, including depression,…

Why Leaving Your Comfort Zone is Important for You to Grow Exponentially?

At one stage or another, we all have our comfort zones. Rather than a natural area, it is more like a psychological or emotional aspect of our personalities. That, in turn, specifies the regimen of our life. Staying in one's comfort zone…

Human resource departments have started to display a preference for recruiting customer success agents whose backgrounds are in the same vertical and/or role as the customers they’re interacting with, rather than direct customer support experience.

A recent report from Totango found that 68% of customer success agents who have…

Here are some effective actions that all companies can put in place to fight Climate Change. Apart from measuring the greenhouse gas emissions they emit, businesses should try to reduce their energy consumption. What's more, companies can try renewable energies, reduce waste, optimise employee transportation and raise awareness amongst employees and clients. Circular economies, transparent supply chains and empowered workers all help.

The first step any company…