Applicant tracking software (ATS) is one of the most effective hiring solutions for businesses. For most companies, hiring is one of the most important and time-consuming processes for management. Fortunately, an ATS can create automatically syndicate job postings, review resume applications, and keep candidates updated on their status. In today's digital world, HR managers rely on these systems to manage everything from sourcing and recruiting to onboarding new employees. However, choosing the right ATS system can be tedious with so many options. Here are the factors for choosing the right applicant tracking software to make the selection process less complex.

Available Customer Support

When choosing which applicant tracking software to invest in, you should make sure there is strong customer service behind the product. Often times, HR professionals transitioning to an ATS can run into technical difficulties. Invariably, you will need support to set up new accounts, customized applicant information, or update any new integrations. Depending on the size of the business, you may need to purchase high levels of support for multiple users. It might be worth considering having dedicated ATS technicians on your staff to immediately fix any problems that may arise. No matter the size of your business, you will need a strong customer support team to ensure your ATS system runs smoothly.

Job Posting Capabilities

Next, consider the job posting capabilities when choosing applicant tracking software. The ATS should be able to post job openings on all the main job search websites easily. Posting on the world's most popular job boards will give you more than enough candidates to fill the position. Some ATS solutions even sync the postings on your website to the latest job board accounts. Furthermore, some ATS integrate with industry-specific job boards. If you are searching within a specific sector, take advantage of these types of niche job posting platforms. To get your job seen by candidates, an ATS with strong job posting capabilities should be at the top of your list.

Average Hiring Volume And Frequency

The ATS system you choose should be able to handle the hiring volume and frequency of the company. Depending on the size of your business, your needs in an applicant tracking software may differ. Most applicant tracking software have a maximum limit to open jobs, allowing you to manage only a certain number of jobs. For enterprise business, the limits should have enough maximum capacity for bulk-hiring. Meanwhile, small businesses can save money with lower use packages with 1-5 open positions. Thus, the hiring volume and frequency would determine the best software option. Based on your business's hiring tendencies, you can narrow down the field of potential ATS solutions dramatically.

Ease Of Software Integration

Before choosing an applicant tracking solution for your business, confirm whether it is compatible with your current system and hiring process or not. Understanding your business's current system fully is paramount in knowing whether integration is possible. An ATS should integrate with your Human Resources Information System (HRIS). An ATS with HRIS automatically handles the data input and analysis of human resources, management, and hiring processes. By automating this process, businesses will no longer need to employ as many data entry employees. The right ATS should integrate with your current system and improve it without a complex process.

Task And Workflow Automation Possibilities

With so many vendors competing for the top spot in the ATS sector, automated analytics features have become commonplace today. You can expect the right software to automate just about everything except the handshake. An ATS can observe and analyze your business's hiring processes, developing a more efficient candidate selection process. By creating and evaluating detailed hiring analytics automatically, ATSs can streamline your business workflow. The ability to automate your business's human resources analytics is a major factor in picking the right system.

By choosing an ATS for your HR department, you can save countless hours of tasks that can be done automatically. The best customer support from vendors to tackle any problems is vital to the success of applicant tracking software in your business. By casting a wide net across all of the leading job search sites, it can find the best candidates for a position. Whether you are planning to hire 10 employees or 1,000, the system will positively change the way you handle the hiring process and HR tasks. Integrating ATS with your current system is the best way to promote efficiency in all human resources tasks as well. The right platform can automate and streamline almost every step of the hiring process from job posting to picking candidates. Even though there are hundreds of solutions, consider all the factors for choosing the best applicant tracking software.