Job Title: Business Analyst
Work Location: Phoenix, AZ
Job Length: 6 months
Interview Type: In Person Interview
Desired Skills/Experience: Triage incoming work requests, ensuring they follow the change management process. Ensure the defined Change Management processes and procedures are adhered to by staff carrying out their tasks and where appropriate initiate appropriate training to rectify non-conformance.
Familiarity with IT Controls and best practices including ITIL, System Development Life Cycle, SAS-70, S-OX. BMC's Remedy Change Management, & Incident/Help Desk modules (prefer version 7.0 or above). Microsoft Office applications including Outlook, Excel, Word, InfoPath, PowerPoint. Microsoft SharePoint Services