Summer, a/k/a “prime time” for your restaurant, retail store, or hospitality venue, is upon us. While it’s critical to have enough employees to meet the rush, it’s quite another to have the right employees: those who provide exceptional customer service that can make or break your business. How important is it? According to a Walker study, customer experience is becoming the biggest brand differentiator for consumers –…

Clear, compelling data to support all of your talent selection and development decisions: doesn’t that sound like the perfect gift for the HR professional in your life?

The good news, according to OutMatch, a leader in talent solutions technology, support, and services, is that it’s possible. The key is to do what more than 8 in 10 Fortune 500 companies are doing: integrate assessments into your hiring and development…

Veteran’s Day is the perfect time not only to honor our service members, but also to recognize the valuable set of traits that veterans bring to the professional world. The U.S. Department of Veterans Affairs outlines several coveted characteristics common among military…

Without fail, year in and year out, beloved Peanuts’ character, Linus, sits in a pumpkin patch on Halloween night waiting for the Great Pumpkin to appear. Much to his dismay, it fails to turn up. Nevertheless, he remains undefeated and vows to wait again next year. He believes the Great Pumpkin is out there. …

The news is out on Wells Fargo’s recent fraud allegations, and the bank now faces $185 million in fines for opening unauthorized accounts—the largest penalty ever imposed…

If you're like all of us at OutMatch, you can't help but be inspired by the Olympic Games. The commitment to excellence demonstrated by these world-class athletes provides an important lesson to organizations that want to hire the best employees -- the gold medalists, if you will. You can't do that unless you're at the…

We're all familiar with the "one size fits all" model that is typical of SaaS products and solutions for talent selection and acquisition. Launch the software and you "may" get some level of support, but beyond that, you're pretty much on your own. Amid the growing demand for HR technology, shouldn't there be a better way?

Now there is. It's called SaaS+, and it provides a distinct alternative, blending technology and support with critical services: implementation, validation,…

When it comes to hiring, the restaurant industry continues to outpace many other industries. According to the National Restaurant Association’s chief economist Bruce Grindy, job growth is projected to outpace the overall economy in 2016.

And if we see a repeat of last year’s numbers, restaurants will hire more than …