Recruiters, why aren’t you using social media to build your employer brand of choice?

Social is used incorrectly by many businesses and recruiters.

Social is exactly that – a social platform where potential customers are interacting with friends, family and articles that are of interest to them. When you are posting social messages you are interrupting them so you need to be mindful of the context of your content and when it is being consumed by your audience.

Yes, it is a candidate market and they have many options and choices with the average time in one role being about 2-3 years. So, building a relationship with them on social media is worth the time when you think of the lifetime value of those candidates.

You must have a strong employer brand that is engaging, shares brand culture and is based on the emotion behind the decisions people are making when it comes to accepting a new role. Can you honestly say that you have a strong brand on social and digital channels? Do candidates know much about your company, why you are different and what perks you offer your staff?

Savvy Recruiters go beyond posting job ads. Anyone can do that (and bore your candidates to death). Or you can choose to put some time, money and resources into building a brand that is visible, sought after and be first choice over your competitors.

Consider these tactics if you really want to do it well:

Have a clear strategy or plan – Make your prospective candidates feel they have a personal connection to your company and some people they can turn to for insights and opinion.

Create a Brand Employee Ambassador Program – get your staff active on social media and encourage company-wide sharing of your marketing messages which will amplify your brand to a wider pool of people.

Have a dedicated careers page separate from the main company page – As a recruitment team, you need accounts whose sole aim is to appeal to your target candidate audience.

Run targeted campaigns to reach your desired candidate audience– consider doing targeted social media ads rather than just random job posts by creating marketing messages that are personal & relevant and reach qualified prospects

Cross promote channels – and move people from your social to your owned channels to capture their information and data so you can continue to remarket to them. Drive them to your website, landing pages with free downloads, to sign up for webinars, get exclusive content

Use social channels in specific ways – All social channels don’t need to be used in the same way or have the same content. You might use Linkedin for clients, Facebook for internal and brand culture and Twitter for candidates. Think about where your audience is and use each channel accordingly

Having effective social channels takes time. It does not happen overnight. Think smarter, think beyond what you have always done and consider how social media can support your existing marketing channels and processes to reach more qualified audiences.

If you want to create a social program to build your employer brand, get in touch with me at tanya@digitalconversations.com.au

You might also be interested in this article on building brand ambassadors from your employees here:

Why employee brand ambassadors are the next big thing in marketing

Views: 319

Comment by Keith D. Halperin on September 26, 2017 at 11:43am

Q: Recruiters, why aren’t you using social media to build your employer brand of choice? 

A: Because our job is to put quality butts in chairs affordably and quickly.

Comment by Tanya Williams on September 26, 2017 at 8:48pm

yes perhaps Keith but future proofing business is about using technology to drive growth. Digital technology is what those quality people expect when dealing with a recruiter 

Comment by Keith D. Halperin on September 26, 2017 at 9:19pm

Thanks, Tanya.

Future? "I'll be gone, you'll be gone; let's do the deal!"

If those "quality people" EXPECT more than the professionalism and civility which ALL people should get, they can go find some other firm which will cater to "prima donnas" who think they're entitled to better than everybody else.

If a company wants to spend the time, money, and effort to use SM to reach out and develop LTRs with people who may or may not be interested in something several months or years from now, go ahead- just don't expect recruiters to do it, and don't take the money and other resources away from Recruiting to do it.

Comment by Tanya Williams on September 26, 2017 at 9:27pm

wow, seems i have hit a nerve Keith. And you have missed the point of the blog totally :-)

I'm not about to get into an online argument and I respect your different opinion so please respect mine. Have a great day,

Comment by Keith D. Halperin on September 27, 2017 at 11:41am

Indeed, Tanya. 
I think you have a valid perspective based on a recruiting environment likely quite different than mine, which by its nature (I work on contract) is short-term in focus.Let's not avoid a debate, let's encourage others to participate and hear what they have to say...

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