Your best tool as a recruiter is your ability to step into the shoes of your applicants. What’s their experience like?

The candidate experience is a great place to start making improvements to your recruitment process, which is where Deanna began. As the Human Resource Director for Care Mountain, she knew she needed a better process to attract and retain top talent. The problem lied in their software limitations.

That’s why you need to look at your applicant tracking system (ATS). A faulty system can cause your HR department several headaches, push away top talent, and even provide your team with bad data.

The infographic below -- compiled by ClearCompany, the talent management solution that helps companies identify, hire and retain more A Players -- looks at the impact a faulty ATS has on your process and examines its role in how you build relationships with candidates.

Let’s take a look at some of the highlights:

• 62% of employers admit qualified candidates are likely being filtered out by mistake

• 60% of job seekers have had a poor candidate experience

• 76% of job seekers want to know how long it will take them to finish an application before it starts

• 64% of job seekers said that receiving a personalized email confirming their application was received would significantly improve their experience

• Talent acquisition professionals spend an average of 32 hours per month sorting through data

• 75% of talent acquisition professionals say it’s not easy to share or explain the data to those outside of HR

Check out the full infographic below to get a better idea of how your faulty ATS may be costing you time, money, and even high quality hires. You will also learn some tips on how companies like Care Mountain got their recruitment process back on track.

How are you considering the candidate experience and what changes do you want to make to your recruitment process? Share in the comments below.