Nowadays, you’ll be hard-pressed to find an individual that hasn’t engaged in blogging in some form. It has become a powerful medium through which anyone can express their thoughts, on nearly every interest and activity. If you’re looking to build a successful blog, then you’ll need to understand how to build traffic, attract readers, and create great content. But most of…

Customer service is vital to any business. Having capable, competent people working with your candidates and clients to solve their problems creates a bond that humanizes your company, engenders trust, and generates good word-of-mouth. This is especially important in the modern world of easy sharing and instantaneous communication online and through social media.

But what impact does out-of-the-box customer service look like? When British supermarket chain Sainsbury’s received…

By Dan Ridge, Contributing Consultant, Q4B

Whether you are a diehard football fan, a casual observer or someone who still thinks that what we call soccer in the USA is the most popular sport in the world you are certainly aware of the turmoil that is being created in the NFL with the lockout of the professional referees and the use or misuse…

I have been looking at ways to increase the number of subscriptions to my YouTube Channel. Strangely YouTube does not make it that easy to find a link that can be published on web sites to encourage people to subscribe, however with a little bit of research I’ve found this:

https://www.youtube.com/subscription_center?add_user=Recruitmentmanager

This…

A year ago, I wrote about NPS – Nice Person Syndrome, a “condition” most managers have that causes inconsistent accountability. To help you assess if you have NPS, answer the following questions:

1. Are staff not held consistently accountable in your firm?

2. Do you come up with justifiable reasons when expectations are not met?

3. Are reprimands or terminations…

Recruiting news is scattered across the web. I've been trying to put together a list of the best and most trusted news and blogs that help us all to keep track of whats happening out there. What else am I missing from this list?

I'm specifically looking for the 'news-type sites' that write about the industry.

ERE.net…

Analysis Paralysis!!

Over the last few months I have posted numerous posts about staffing matrixes. The main point was to not over analyze or get so caught up in the different stats and matrixes that you forget the who, what , when , how and why of the numbers. Well there is another potential problem with having too many matrixes that…

Blog on SGA TalentWhat is Trending In Recruiting?

The latest game changers in recruiting are Facebook, LinkedIn, Twitter and many will say these resources or as I call them tools have revolutionized recruiting! So what lies ahead? “What Is Trending In Recruiting?” It may only be for the moment, the day, the month and may or may not make the list next time.

Years ago there were limited options when it came to recruiting…

If you haven’t heard, the big news this morning is that Indeed was acquired by Japanese internet firm Recruit.  This news is important as Indeed is one of the most popular job destinations used by recruiting organizations today and any time there is a change with a job destination you count on to find qualified hires you should always take note.

As you can see in the press release, Indeed…

 One of the first things that you really should concern yourself with as a new employee is how you provide service to your client. I know this can be seen as a two-way street; as most of us spend numerous hours when we are not working, spending our hard-earned money as consumers. Don't let what you experience become the example of providing service. Set your own bar, and set…

Are you a Job Seeker? Are you in Sales? Are you trying to get someone's attention? Don't be the Annoying Orange. If you are calling a Hiring Manager or Recruiter: Have a good reason to contact them, not "just to check in."

5 Tips to help you not become the Annoying Orange:

1. Be Professional
2. Don't be…

Time-to-fill could be a great way to see where there are issues unnecessarily adding time to the time it takes to fill positions. But the traditional way to calculate time-to-fill misses those issues. So, you may be evaluated on a statistic that does not tell the whole story. 

Unfortunately, time-to-fill usually consists of only two data points only--when the requisition was approved (or something equivalent) and when the position was filled (offer made, or some…

This is an extract from our upcoming E-Book "First Who, then Woo" where we interviewed 25 technology CEOs and HR leaders in the Silicon Valley and Europe about their successes and failures, views and opinions on growing technology companies. This chapter has only one piece of data from the participants but the other chapters contain considerably more.    

365…

How do you communicate with your candidates? Do you know where they first heard of you, what spurred them to apply for the role or what their first impression was? In the vast communications landscape a candidate’s first sighting could have come from an array of sources. They, themselves, probably couldn’t tell you where their first influencer came from. Because of this companies must ensure they’re on top of their…

When you were a kid did you ever play computer games?  Had the obsession to get the top score and put 3 funny (or rude) letters on the leaderboard to commemorate your greatness? (Not that it happens now of course, I'm much more mature)

I can remember the adrenalin of almost getting there, seeing the glory, visualising the gloating to my mates as we all crowded around the big arcade game at the corner shop.  Ahhh Galaga I miss you.

I've been watching my son get his addict on…

If you have a candidate that you cannot place, give them a gift they can use. Why? It gives the impression that you care and that can easily translate into more referrals. When I was running a full desk, I gave out an ebook of job search strategies to everyone I met with and encouraged them to pass it on. What happened? A significant increase in referrals. (It works!) All that being said, please consider my (now) free ebook, "How To Find a Job Now (...and never have to look again!) and…

Candidates come in all shapes and sizes. There are passive candidates who are looking for the right opportunity.  There are candidates that have lost their job and been out of work for a while. There are candidates who have recently left their role for one reason or another and are looking for their next opportunity. There are college graduates who are seeking their…

Gunslingers in the Wild West often lived another day by quickly grabbing their Colt 45′s to put an end to a threat with a bullet. Another type of gun slinging is happening daily across the globe as salespeople shoot from the hip in meetings with prospects and clients, relying on memory alone for the questions used to gather important information. This often leads to poor marksmanship as details are inevitably missed as they focus too much on what they are going to ask next versus hearing…

It’s 15 years since McKinsey coined the term ‘the war for talent’. They named a phenomenon that organisations across the world had been experiencing – and the term has reverberated throughout the business world ever since, through booms, busts, upturns and meltdowns.

Having great talent has always been important, of course. Now most organisations see it as critical. But have we been intelligently engaging with talent on all fronts to win this battle for hearts and souls? I don’t think…