60% of employees have recently reported wanting to receive regular feedback from within the organisation, indicating the importance of a company making it part of their day-to-day operation. Feedback goes a long way towards employees feeling valued…

TLS Continuum Daily Tip - Those who can’t think for themselves are truly lost. (Richard Feynman) #TLSContinuum

Note: This newsletter is usually posted on Thursday morning. However due to the approaching Tropical Storm/Hurricane Idalia we are posting it several days early.

 I recently had a lengthy conversation with a colleague, Jeff Summers (formerly of Motorola University) in which we were discussing a drawback to the current prevalent thoughts in the continuous process improvement efforts. We agreed that we are excelling in the view of the backdrop to the…

Business leadership has gone far with the turn of the century. With artificial intelligence taking up the front row, it has called for an urgent dig into a space for a qualified and skilled talent pool of AI professionals. Artificially intelligent tools and processes are taking the industrial and worldwide economy by storm.…

TLS Continuum Daily Tip - Productivity Strategy: Have a sene of humor and talk honestly. (Richard Feynman) #TLSContinuum

TLS Continuum Daily Tip - Productivity Strategy: Don’t think about what you want to be, but what you want to do. (Richard Feynman) #TLSContinuum

Good morning.  I want to begin with a little housekeeping. This week’s edition of the TLS Continuum Toolbox newsletter represent edition 100 We started in November of 2021 with no subscribers and as of this morning we now have 1678 subscribers. Typically, LinkedIn Stats tell me that about a third of you look at the weekly editions and we are appreciative of the fact that our content seems to be resonating with you. Further I need to thank Phil Gerbyshak for the recommendation to start the…

TLS Continuum Daily Tip - You have no responsibility to live up to what other people think you ought to accomplish (Richard Feynman) #TLSContinuum

TLS Continuum Daily Tip - I have no responsibility to be like they expect me to be. It's their mistake, not my failing. (Richard Feynman) #TLSContinuum

Replacing five legacy systems delivers lower TCO, advanced contact centre features on-demand, scalability and external platform integration

London, UK – August 2023 – Kura, the UK’s largest independent outsourcer, is transforming its contact centre capability with Avaya Enterprise Cloud. Being rolled-out this summer, the solution will enable Kura to offer its clients – including a host of leading…

TLS Continuum Daily Tip - Great sign of intelligence: You know what you don't know (Richard Feynman) #TLSContinuum

TLS Continuum Daily Tip - Great sign of intelligence:You are highly adaptable and curious. (Richard Feynman) #TLSContinuum

Resume parser with Taxonomy can create an additional list of skills and help you tag resumes on skill parameters. It helps you to identify even those resumes that miss having these skills. As a result, you can enhance your search by up to 90%.

Is your resume parser giving accurate results?

Do you want to dig out more…

TLS Continuum Daily Tip - Great Sign of intelligence: You don't get offended with accepting the facts. (Richard Feynman) #TLSContinuum

Good morning. In the 1960’s there was a hit show on Broadway titled Stop the World I want to get Off. In this chaotic world we are living in I understand that is a intriguing concept. Spend the rest of your life living on some exotic island where the chaos is absent. I am sorry but that is not what I am suggesting. I ask you to not just skim through this edition but stop your world and get off the whirlwind for just five minutes at a minimum and truly contemplate why you are…

Remuneration can be an uncomfortable topic for employers and employees. Employees don’t always like bringing up the subject of money with their superiors. If they do, they often feel awkward about it. 

A lack of communication about wages and salaries can sometimes mean employers don’t know if their employees are satisfied. Sometimes, they only learn they aren’t when workers find employment elsewhere. Don’t let it…

TLS Continuum Daily Tip - Great Sign of Intelligence: You are not afraid to find errors in your understanding of things. (Richard Feynman) #TLSContinuum