Being a ski instructor is a glamorous lifestyle that many desire to have. Jetting off to a winter wonderland ski resort is a dream come true for many, and it’s likely that we all know a would-be ski instructor. A social media page brimming with photos and videos of snow-covered slopes, stunning mountain views, world-class tricks, and exuberant apres-ski life are all a part of the package.…

Building customer loyalty is an important aspect to any business. In fact, in many instances loyal customers are worth their weight in gold compared to new consumers. However, retaining those customers is a more complex process than you might think.

One of the common misconceptions is that customer satisfaction, and loyalty is the same. You may have a satisfied customer, walking away with your product, but that certainly doesn’t mean they will come back for more services. Often,…

Maintaining productivity and connectivity in challenging market environments has always been key for modern businesses to stay competitive and relevant. However, in recent times, boosting productivity and connectivity is often considered a lower priority.

This doesn’t have to be the case if the right energy, culture, and focus is established within the business’ hierarchy, processes, and systems. Connectivity within a company is crucial. After…

Kura, a UK-based market leader in customer service outsourcing, is celebrating the anniversary of its fourth year of operation in South Africa after being ranked the number one business process outsourcing (BPO) offshore location for customer service around the globe.

The business has…

TikTok has taken the world by storm. In fact, it was named the most popular app in 2021, with 656 million people downloading the social media platform that year. There’s a mountain of entertaining content waiting to be consumed, whether you’re interested in learning the latest trailblazing choreography or upbeat songs.

It might be fun to scroll, but…

Stamford, CT, July 23, 2022 – The United States Artificial Intelligence Institute (USAII™), the world’s leading Artificial Intelligence (AI) certifications provider has recently awarded a 100% scholarship to students across the globe, on its premiere beginner-level AI certification, Certified Artificial Intelligence Engineer (CAIE™). The…

Keeping communication open with customers is an important part of any business process, and we’ve seen a lot of change in how we do it. UK businesses are growing fast, and so are the ways they react to customer service enquiries, with efficiency and ease front of mind.

With virtual customer demand heightened even more during the COVID-19 pandemic, live chats and chatbots have become something businesses value for their communication. Chatbots especially have had an emphasis placed on…

I have rewritten and helped revise a fair number of resumes (without charge to candidates) during my decades as a recruiter, but I've never offered my services for a fee, generally feeling that I should stick to what I enjoy most, which is the actual hands-on process of recruiting, itself. A few of my colleagues who enjoy writing offer their work and service for about $500 to $750 per resume, which I assume is a reasonable rate.



I'm curious about…

As a boss, you must know what motivates your employees and makes them tick. Coming up with great ways to reward and recognize your employees’ results in a happier workplace and more loyal workers. However, it is not always easy to create the right incentives.…

Why are Headhunter's fees usually 30% to 50% of a first-year salary for a placed candidate? I occasionally receive questions about the fee structure for placements I make as an Executive Recruiter/Headhunter, and thought it might be constructive to explain.



In the early days of the Industry (i.e. "Search") it was calculated by diligent researchers, economists, CEOs and hiring managers that the fair cost to a company, of NOT having a person in a needed role (i.e.…

Gut instinct, or intuition, can prove a guiding light in any profession – but especially when you are seeking to place senior individuals in high-calibre jobs. Often defined as something that we simply know, or consider to be true – which arises…

A programme driven by living space providers CR Smith is being launched in what is described as a first for Fife schools, helping pupils with the likes of CV writing, cover letters and interviews.

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Select schools in Lochgelly, Kirkcaldy, Glenrothes and Dunfermline are about to embark on the initiative – billed as bringing local employers into the heart of the employability curriculum.

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Developed by Hand…

Globally the demand for Human Resource professionals is very high. This resulted in the need for renowned and globally accepted HR certifications. If an individual is HR certified, he/she will have scope for great career development, plenty of growth opportunities, global recognition, professional confidence and satisfaction, attractive salaries, desired job role in top organizations, more respect, and many more. The HR…

Undoubtedly, the HR technology domain continues to play a significant role in transforming businesses and workforces globally, and we cannot undermine the role of these HR Tech leaders in this transformation.

These HR Tech leaders have often exchanged ideas, actively contributed to educating the community, and brought HR transformation to businesses. They have…

Globally the demand for Human Resource professionals is very high. This resulted in the need for renowned and globally accepted HR certifications. If an individual is HR certified, he/she will have scope for great career development, plenty of growth opportunities, global recognition, professional confidence and satisfaction, attractive salaries, desired job role in top organizations, more respect, and many more. The HR…

For far too long, even in the eyes of HR Leaders, along with other have held the view that HR certifications have only been centered around the fact on what does a professional know and not on what he/she could do. Taken the case of accountants, people need to clear an examination as a pre-requisite to becoming employable. When compared to talent management specializations, focus now needs to be driven towards what really the…

Your employees act as the foundation of your organization's success, providing ground-level support for customers and management. When employees do well, the company does well. For these reasons, it's important to recognize and reward employees for a job well done. However,…