Your employees are more important than your customers. Some managers may not agree with this notion.  However, the fact remains that a company’s workforce is the business asset which is most responsible for attracting and retaining customers. Without employees, you can’t deliver products or services with a consistently high level of customer satisfaction.…

In the continuous process improvement world, we consistently here about the need to listen to the voice of the customer when trying to resolve organizational problems. The problem is that this approach is primarily retroactive in nature.

According to Wikipedia, Voice of the customer (VOC) is a term used in business to describe the in-depth process of capturing customer's expectations, preferences and aversions. Specifically,…

Why should you use video in recruitment?

Using videos in recruitment is one of the most productive recruitment marketing strategies that can help you…

Technical tests; a common part of the interview process for many companies, but are they adding value to your process or deterring top talent from applying to your roles?

Do they provide employers with the insight they need? Do they enhance the interview experience for the candidate? We’ve weighed up the pros and cons of this interview tool to figure out if tech tests are all they’re cracked up to be.

Drawbacks

Tech tests are an objective way of…

First up Cyndy Davis and Recruiting for Neurodiversity. So this presentation was all about what is Neurodiversity, which is the idea that neurological differences like autism and ADHD are the result of normal, natural variation in the human genome.

Next up Josh Brecheisen and which is better and why—Internet Sourcer Vs Phone Sourcer. An…

I'm sure by now if you are working in recruitment you have heard of the term 'employer branding'. But what exactly does it mean?

For many people, it means various things, but to simplify it, it is how your company promotes itself in a unique way to attract talent. This may be through storytelling, visual elements, benefit packages, company culture or all of these combined.

Employer branding has been used as a secondary tool to promote jobs, but all of that is about to change.…

If you’ve ever served as an interviewer, you may be familiar with the following scenario: you invite a candidate for an interview, expecting them to be vibrant and enthusiastic,…

Not being treated well by a potential employer is a demoralizing experience for candidates which they are likely to share about with others. This could affect the ability of the employer to attract talent. Simple measures and more attention to recruitment process can improve candidate experience.

What is candidate experience?

It’s how…

Why do companies turn to recruitment agencies?

In today's highly competitive, candidate-driven job market, finding and hiring…

When we talk about enhancing the recruitment process or finding quality candidates, we look for a solution which is among  the best and is a perfect match for fulfilling these needs.

I take pride in saying that the list of our customers includes some of the most upcoming recruitment solutions.

Let’s talk about what they do and their achievements.

GR8 People

It is…

Building and maintaining an effective talent pool will help you improve 3 most important recruiting metrics: time, cost and quality of hire.

Talent pooling: A proactive recruiting strategy…

Whenever I talk about biases in hiring, people just seem to get it naturally. I guess we’ve all experienced them because they are far more common in everyday decision-making than we realize.

Where do biases come from?

According to “…

The hidden potential of your employee handbook

Employee handbook  is the cornerstone document of…

I recently came across an article about how Amazon built an AI tool to hire people but had to shut it down because it was discriminating against women. It stated that because…

Picture this: you walk into work one morning and realise there’s a robot at your desk, who hands you a box of your things and then escorts you out the door.

With all the talk about technology jeopardising our jobs, it’s hard not to wonder whether your job really could be replaced by…

2018 was a year when I saw most of my clients focus extensively on their diversity & inclusion programmes. It has been proven that a team comprising of different genders, ethnicities, cultural backgrounds and sexual orientations tends to produce more creative, innovative, and effective…

Next Up George Boole sessions.

So first up Marisha Cannon Leveraging your Growth Hacking gains!  She talks About Daily Downloads with some tools as well; ERE, Recruitment Buzz, Recruiting Dailey, Owler, Timer Tab, Google Timer, Automatic or…