Your employees are more important than your customers. Some managers may not agree with this notion.  However, the fact remains that a company’s workforce is the business asset which is most responsible for attracting and retaining customers. Without employees, you can’t deliver products or services with a consistently high level of customer satisfaction.…

In the continuous process improvement world, we consistently here about the need to listen to the voice of the customer when trying to resolve organizational problems. The problem is that this approach is primarily retroactive in nature.

According to Wikipedia, Voice of the customer (VOC) is a term used in business to describe the in-depth process of capturing customer's expectations, preferences and aversions. Specifically,…

We explore the recruitment specialism of executive search and examine the steps involved in conducting a successful process. 

What is Executive Search? 

Executive search (or sometimes referred to as headhunting) is a specialised recruitment service focused on sourcing candidates for senior level or executive…

Many of the changes that will occur in the future within organizations will be spearheaded by a new demographic of professionals- the stage is set for millennial leadership to become a predominant feature is the corporate world. This has become an international phenomenon which will become more evident in the coming decade as we orient ourselves with the coming changes and how it will impact the experience of working under particular leaders. This is even more important for key leadership…

Why should you use video in recruitment?

Using videos in recruitment is one of the most productive recruitment marketing strategies that can help you…

First up Cyndy Davis and Recruiting for Neurodiversity. So this presentation was all about what is Neurodiversity, which is the idea that neurological differences like autism and ADHD are the result of normal, natural variation in the human genome.

Next up Josh Brecheisen and which is better and why—Internet Sourcer Vs Phone Sourcer. An…

In producing evidence-based solutions they are meaningless if we don’t measure, we won’t question #TheChangeMaestro #TLSContinuum…

2019 is just around the corner and before you say it, yes we know, Terrifying Halloween has just passed and it’s still only November! But while other companies are busy planning their Christmas parties, now is…

Technical tests; a common part of the interview process for many companies, but are they adding value to your process or deterring top talent from applying to your roles?

Do they provide employers with the insight they need? Do they enhance the interview experience for the candidate? We’ve weighed up the pros and cons of this interview tool to figure out if tech tests are all they’re cracked up to be.

Drawbacks

Tech tests are an objective way of…

Check out the best practice tips for creating a great recruiting video!

Do you really need a recruiting video?

Yes, you really do need it. If you aren’t already creating…

I'm sure by now if you are working in recruitment you have heard of the term 'employer branding'. But what exactly does it mean?

For many people, it means various things, but to simplify it, it is how your company promotes itself in a unique way to attract talent. This may be through storytelling, visual elements, benefit packages, company culture or all of these combined.

Employer branding has been used as a secondary tool to promote jobs, but all of that is about to change.…

Looking for the right candidate for every role can become an extremely time-consuming process. If you want to make sure that you hire someone that fits all of the criteria of the role you’re looking to fill -- someone who fits the…

The foundation of a great workforce depends on the quality of hiring, but the traditional recruiting system limits on it. The recruiting professionals are constantly searching for better ways to hire as the demand for talented professionals goes up. Identifying the right applicants from the large pool of applications is the most challenging part of the recruitment process as per most of the recruiting professionals. Because most of them are doing it manually. Most of the recruiters spend…

As we covered before, many companies are treating freelancers illegally, by managing them the same as they would an employee. Today we are going to cover interns, and we'll bottom line it for you: you probably shouldn't have…

What is the difference between in-house and agency recruiting?

When a company needs to find and hire candidates, ti basically has two options: Handling recruitment in-house or outsourcing it to a recruitment…

If you’ve ever served as an interviewer, you may be familiar with the following scenario: you invite a candidate for an interview, expecting them to be vibrant and enthusiastic,…