Whether you’re a customer or a client, you are constantly wanting more from those who are providing you a service. This means that it’s crucial for organisations try to go above and beyond in a bit to ensure their customer’s experience is the highest it can be. You must look after your customers if you want to be successful, no matter what industry you are in.

Here, with Lookers, stockists of the new…

If we don’t question we won’t search - Dr. Mikel Harry #TheChangeMaestro #TLSContinuum

I recently came across an article about how Amazon built an AI tool to hire people but had to shut it down because it was discriminating against women. It stated that because…

Have you ever thought of how to take your career page to a new level?

This is a common question for which every recruiter and organization need an answer.

According to …

Industry group UK Finance has found that over £500 million was stolen from customers of banks across Britain during the first six months of 2018 alone, as well as claiming that £145 million of this sum was as a result of authorised push payment scams — cases of fraud where individuals are conned into putting money into another account. It’s clear that internet scams are becoming more and more common these days.

It is not just members of the public who should be worried about internet…

Financial transactions and the contracts and proper records of them are the most important and defining structures in our economy. They govern almost everything, from interactions between nations and various other massive sectors to the establishment and verification of identities and chronicle events. We have come a long way from the…

I have extensive sales and marketing experience that I would like to utilize in a career in the staffing industry. Unfortunately it seems the only experience staffing agencies are looking for is experience in the industry.  How does one break into the staffing industry?

Building and maintaining an active talent pool is the key to proactive recruitment.

Do you have a talent pool?

Of course you do. If you use an…

Employees are considered the most valuable and inseparable components of any organization. When an organization starts or grows, the first and must have the thing for it is Employees. We are gonna discuss how to manage employees using HR Management Software.…

Don’t be a problem solver, become a solution seeker. #TheChangeMaestro #TLSContinuum…

Although the likes of Marks & Spencer and House of Fraser have fell on tough times, there’s still plenty opportunity for retail stores to maximise their sales revenue.

For many years, visual merchandising has been a major selling process. However, the problems dominating retail in 2018 make executing a successful visual merchandising strategy especially important if you want your retail brand to survive and…

Picture this: you walk into work one morning and realise there’s a robot at your desk, who hands you a box of your things and then escorts you out the door.

With all the talk about technology jeopardising our jobs, it’s hard not to wonder whether your job really could be replaced by…

What is the IOC?

The Investment Operations Certificate (IOC) is a professional qualification from the Chartered Institute for Securities & Investments (CISI).

What does it cover?

The qualification gives you a solid understanding of the financial services industry, the bodies, rules and legislation which regulate it, and underlying areas…

Do you feel the problem facing your organization? #TheChangeMaestro #TLSContinuum…

One of the first mistakes that a lot of entrepreneurs make is believing that, in order for their company to become safer, all they have to do is invest a bit in office preparation. Nonetheless, slapping hazard signs everywhere, ensuring that there’s no slip risk and a few similar upgrades are not enough to raise the office safety to a satisfactory level, even though…

Discourage turf wars in your organization. The organization loses. The human Capital assets lose. The customers lose. #TheChangeMaestro #TLSContinuum…

2018 was a year when I saw most of my clients focus extensively on their diversity & inclusion programmes. It has been proven that a team comprising of different genders, ethnicities, cultural backgrounds and sexual orientations tends to produce more creative, innovative, and effective…

Next Up George Boole sessions.

So first up Marisha Cannon Leveraging your Growth Hacking gains!  She talks About Daily Downloads with some tools as well; ERE, Recruitment Buzz, Recruiting Dailey, Owler, Timer Tab, Google Timer, Automatic or…

Working your way up the career ladder can be challenging, but the rewards are often fulfilling. Getting to the top to enjoy a meaningful professional position depends on several factors. Some may be out of your reach, like working with an amiable and ethical group of employees. But other aspects of building a career can be managed by someone who takes the necessary…